Programme Officer, Postgraduate Research

Job title:

Programme Officer, Postgraduate Research

Company

King’s College London

Job description

The Institute of Psychiatry, Psychology & Neuroscience’s Education Support Team is looking for a Programme Officer to offer high-quality administrative support to within the EST Postgraduate Research (PGR) team. The role holder will provide high quality administrative support for the Postgraduate Research (PGR) team and the research programmes (MPhil/PhD and MD(Res)) in the Faculty. The role supports all key stakeholders throughout the PGR student lifecycle from enrolment through to graduation and beyond.Providing essential support to PGR students and academics within this school, the role holder will work as a member of the wider programme administration team to ensure consistent management and delivery of the PGR provision through providing high quality administrative support. The Programme Officer provides a professional, supportive, responsive and personable service supporting processes across the PGR lifecycle, ensuring accurate and timely record management across multiple systems.As the first point of contact for PGR students and academic staff in the Faculty, the role holder is actively involved in activities such as studentship advertising, Research Passport and DBS application processing. The role holder is also responsible for accurate student records keeping across multiple systems and for drafting communications for staff and students (including the PGR newsletter) as well as ensuring that information on the Faculty PGR information sites is up to date. Additionally, the role holder organises events such as the induction for new students.Comfortable with working relatively autonomously and being flexible to change, this role will suit a motivated individual who is keen to take the next step in their career.BenefitsKing’s provides an extensive and varied range of career-focussed training and on-the-job learning. We support staff to maintain a work/life balance, offer flexible working and parental leave opportunities, reduced membership rates for staff at gyms at three of our campuses, an Employee Assistance Programme which provides free, confidential advice on both home and work concerns as well as 27 days annual leave (plus Christmas closure days), an occupational pension scheme, season ticket loans and being part of the cycle to work scheme. Find out more at –King’s College London operates a hybrid working policy and the post holder will be required to be on campus in Denmark Hill a minimum of 2 days a week.About the FacultyAbout the Education Support TeamThe Education Support Team provides a comprehensive and professional support service for students and academic staff in the Institute of Psychiatry, Psychology & Neuroscience working in a complementary capacity with relevant departments throughout King’s College London.This post will be offered on an indefinite contract.This is a full-time post.Key responsibilities

• Support student lifecycle processes from pre-enrolment activities, through induction and registration to graduation and beyond, utilising systems and databases e.g. Student Records system and SITS accordingly, and in accordance with best practice, ensuring consistency of data and identifying and resolving issues
• Support PGR student progress monitoring processes in line with the Faculty deadlines and academic regulations
• Take responsibility for resolving students and academics’ enquiries, including face-to-face and via email, responding within agreed timeframes and escalating complex enquiries as appropriate
• Assist in ensuring that quality assurance requirements are met for the PGR Programmes. Support student feedback and evaluation processes in line with current university best practice
• Service committees as directed by your line manager
• Support all postgraduate research activity, working with the academic and administrative teams to identify and deliver improvements to student experience and support
• Ensure that the information sites (webpage, KEATS, share point) are kept up to date and address any issues
• Work flexibly as part of a team, supporting others in times of high volume activity
• Take responsibility for own performance and development, through agreeing clear performance objectives, maintaining up-to-date knowledge and reflecting on own performance
• Take personal accountability for the data quality of student records, ensuring records are accurately maintained in accordance with the agreed retention schedules
• Ensure all work is carried out in a professional and timely manner, with appropriate confidentiality and sensitivity. Maintain an up to date knowledge of the data protection requirements and to support Freedom of information and subject access request
• The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.Skills, knowledge, and experienceEssential criteria1. Degree level or equivalent qualification or experience2. Excellent written and oral communication skills including the ability to draft documents and correspondence3. Prior experience of working in an office environment4. Excellent organisational and time management skills and ability to work to tight deadlines5. Excellent working knowledge of Microsoft Office packages and the ability to work on new systems6. Methodical, detail oriented and flexible approach to work, maintaining a high level of accuracy7. Ability to work with a broad range of stakeholders in a professional and assured manner8. Proactive with the ability to work independently as well as delivering within a team9. Curious, customer service oriented, with a commitment to personal accountability and continuous improvement10. Comfortable with adapting to change, driving own professional development11. Commitment to equality and diversity in the workplaceDesirable criteria1. Experience in the use of databases, student records systems (such as SITS) and website content management systems2. Prior experience of working in Higher Education in a student facing environment3. Prior event organisation experienceCompanyKing’s College London is one of the top 20 universities in the world and among the oldest in England. King’s has more than 27,600 students (of whom nearly 10,500 are graduate students) from some 150 countries worldwide, and some 6,800 staff.King’s has an outstanding reputation for world-class teaching and cutting-edge research. In the 2014 Research Excellence Framework (REF) King’s was ranked 6th nationally in the ‘power’ ranking, which takes into account both the quality and quantity of research activity, and 7th for quality according to Times Higher Education rankings. Eighty-four per cent of research at King’s was deemed ‘world-leading’ or ‘internationally excellent’ (3* and 4*). The university is in the top seven UK universities for research earnings and has an overall annual income of more than £684 million.King’s has a particularly distinguished reputation in the humanities, law, the sciences (including a wide range of health areas such as psychiatry, medicine, nursing and dentistry) and social sciences including international affairs. It has played a major role in many of the advances that have shaped modern life, such as the discovery of the structure of DNA and research that led to the development of radio, television, mobile phones and radar.King’s College London and Guy’s and St Thomas’, King’s College Hospital and South London and Maudsley NHS Foundation Trusts are part of King’s Health Partners. King’s Health Partners Academic Health Sciences Centre (AHSC) is a pioneering global collaboration between one of the world’s leading research-led universities and three of London’s most successful NHS Foundation Trusts, including leading teaching hospitals and comprehensive mental health services. For more information, visit: .King’s £600 million campaign, World questions|KING’s answers, has delivered huge global impact in areas where King’s has particular expertise. Philanthropic support has funded new research to save young lives at Evelina London Children’s Hospital; established the King’s Dickson Poon School of Law as a worldwide leader in transnational law; built a new Cancer Centre at Guy’s Hospital; allowed unique collaboration between leading neuroscientists to fast-track new treatments for Alzheimer’s, Parkinson’s, motor neurone disease, depression and schizophrenia at the new Maurice Wohl Clinical Neuroscience Institute; created the Cicely Saunders Institute: the first academic institution in the world dedicated to palliative care, and supported the King’s Sierra Leone Partnership in the Ebola crisis. Donations provide over 300 of the most promising students with scholarships and bursaries each year. More information about the campaign is available at .Company info Mini-site Telephone +(44)02078365454 Location STRAND
LONDON
WC2R 2LS
United KingdomShare this jobSave jobClick to add the job to your shortlistYou need to or to save a job.Get job alertsCreate a job alert and receive personalised job recommendations straight to your inbox.© 2015 – 2024 THE World Universities Insights Limited. Powered by Madgex Job Board SoftwareCloseBefore you apply –
Turn on alerts for jobs like this!We’ll send them straight to your inbox :What is your email address? requiredWhen you create this job alert we will email you a selection of jobs matching your criteria. Our and apply to this service and you can unsubscribe at any time.By clicking to continue to apply below, your email address will be shared with the employer.Create alert and continue to apply (This will open in a new window from which you will be automatically redirected to an external site after 5 seconds)

Expected salary

£32979 – 36396 per year

Location

Central London

Job date

Sun, 24 Mar 2024 08:49:38 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsnear.net) you saw this job posting.