Director, Global Financial Crime Compliance in New South Wales, Australia

American Express

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Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

How will you make an impact in this role?

  • This is an exciting opportunity to join the Global Financial Crimes Compliance (GFCC) organization as part of the Regional Money Laundering Reporting Officer (MLRO) – APAC team. This Regional team is responsible for ensuring that the Enterprise Financial Crimes program appropriately reflects local market regulatory requirements and risk tolerance, and that Enterprise program standards are being adhered to across the markets and business units.

  • The expectations of our International regulators continue to grow, and we need to ensure that our Financial Crimes program continues to be effective and efficient globally, whilst also delivering on regulatory expectations at a market level. This role is a high-profile opportunity to contribute significantly to the Enterprise risk mitigation framework in the Financial Crimes space, building highly collaborative partnerships with the Market Compliance and Line of Business Compliance teams, Financial Crimes Program teams, GCO, and 1st line teams across all areas of the business.

  • The successful candidate will be able to balance developing the strategic direction and tactical implementation of multiple ownership responsibilities and will thrive in a changing environment. They will be an exceptional leader with the ability to work collaboratively with colleagues throughout the company in developing win-win strategies, and to lead and develop a team of outstanding talent.

Specific responsibilities. Reporting into the APAC Regional MLRO you will:

  • help lead a team of Compliance professionals in the execution of the team’s goals and in support of the Compliance organization and business teams.

  • Identify new multi-market impacting regulation or industry trends, assess the impact this will have on AXP processes, and partner with the market compliance teams to set clear expectations on process owners across the 1st and 2nd lines of defence.

  • Ensure market level regulatory expectations are designed into the Global Financial Crimes Compliance Program, to ensure that enterprise capabilities and processes deliver against the regulatory expectations and risk tolerance of every market, across the APAC region.

  • Support the APAC Market Compliance Officer teams to ensure adherence with Financial Crimes program standards and expectations.

  • Identify MIS needs for market teams, and utilize to assess market level program performance, with escalations of issues and themes to local Boards and Risk Committees to ensure the effectiveness of these forums in understanding financial crimes risk and taking informed mitigation decisions.

  • Provide subject matter expertise and ongoing support for effective delivery of 1st Line functions and projects to remediate/enhance all areas of the financial crime program as appropriate.

  • Ensure market compliance teams have appropriate knowledge of the GFCC program capabilities and processes and how these incorporate the local and international requirements.

  • Set consistent requirements for procedures across the markets and support local market MLRO’s in developing their local procedures, and lead initiatives to harmonize the delivery of the Financial Crimes Program across the region, where possible.

  • Partner with the central GFCC functions on an ongoing basis, to ensure that all local market requirements are aligned with compliance teams and reflected in the Money Laundering Risk Assessment and Customer Risk Rating methodologies and outputs.

  • Collaborate with other regional MLROs and central GFCC functions on an ongoing basis to evaluate and influence global minimum standards to ensure optimum enterprise outcomes that appropriately balance local customization with program consistency and sustainability.

  • Ensure all Screening, monitoring and alert management processes are effective for the market level requirements and that adequate reporting from the GFCC central owned systems is provided to compliance teams across the financial crimes program.

  • Deliver testing and other oversight activities, on behalf of the market teams, to give confidence in the effectiveness of the GFCC program at the market level.

  • Support internal and external regulatory exams/audits related to the GFCC program, and track closure of financial crime action items.

  • Ensure appropriate training is delivered to the Market Compliance teams on GFCC-owned processes and capabilities as required.

EXPERIENCE/SKILLS REQUIRED

  • Extensive experience in people or project management and demonstrated strong leadership skills is essential.

  • Comprehensive understanding of the Financial Crimes Program across AXP, or a relevant Financial Crimes qualification or experience essential.

  • Strong operational knowledge in building and running a governance program.

  • A consistently high performer who is solution-focused and has a proven track record of successfully balancing delivery of short short-term tactical goals and long-term strategic direction of risk management programs.

  • Adaptable and flexible working style, remaining calm under pressure, adjusting comfortably to changing conditions/priorities and ambiguity.

  • A highly credible individual with exceptional relationship building and management skills, and the ability to work successfully across business and Compliance functions.

  • Strong influencing and negotiating skills, with track record of excellent collaboration and proven ability to develop win-win outcomes.

  • An ability to communicate highly effectively and in a compelling manner, across all band levels is essential. Able to translate complex regulatory and program expectations into clear, structured guidance for Compliance teams

Qualifications

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries

  • Bonus incentives

  • Support for financial-well-being and retirement

  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

  • Generous paid parental leave policies (depending on your location)

  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

  • Free and confidential counseling support through our Healthy Minds program

  • Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

ORMCM

Job: Compliance

Primary Location: Australia-New South Wales-Sydney

Schedule Full-time

Tags ORMCM

Req ID: 24019941


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