Customer Service Administrator – Dublin 12 – Hybrid

Job title:

Customer Service Administrator – Dublin 12 – Hybrid

Company

Staffline

Job description

Customer Service Administrator – Medical – €32k

At Staffline Recruitment we are currently working on behalf of a prominent medical device supply company with offices in Dublin 12.

They currently have an exciting opportunity for a professional, motivated and enthusiastic and experienced Customer Service Administrator to join their team. This is a permanent position and an excellent opportunity to join a successful Irish owned and operated business with a fantastic reputation and a friendly, supportive working environment.

Key day to day duties will include:

• Provide support to clinical sales and nurse teams
• Processing patient assessment forms
• Schedule diagnostic clinics and patient set ups
• Team diary management
• Monthly reporting of KPI’s and appointments to be carried out and maintained
• Maintaining and updating patient records CRM database
• Create greater efficiencies with current workflow practices
• Large key accounts responsibility solely for appointments
• Provide comprehensive solutions to patient queries
• Working to month end deadlines & KPI’s
• Manage incoming post; sort and ensure distribution to each department

Interested applicants will meet the following requirements:

• Minimum 2 years customer service/reception/medical secretary experience or 3rd level qualification necessary
• Excellent interpersonal skills and telephone manner
• Proven attention to detail and follow through
• Time management and organisational skills
• Knowledge of CRM systems
• Computer literate in Microsoft office
• SAP experience an advantage
• Open and receptive communication skills
• Outgoing and positive attitude to customers and colleagues
• Ability to deal with several tasks at once, is able to adapt to most situations
• An attitude of teamwork
• Discretion and confidentiality

If you are someone with an ability to get things done, and are seeking a challenging, varied role in a supportive working environment, then we need to hear from you!

Please send an up to date version of your cv for immediate review to Laura Craughwell at Staffline Recruitment via the enclosed link. This permanent role will offer a salary in the region of €30,000 – €34,000 depending on experience, plus bonus and generous benefits.

Don’t delay! Our client is ready to interview and ready to hire!

#Laura2024

Expected salary

€30000 – 34000 per year

Location

Southside Dublin

Job date

Sun, 18 Feb 2024 08:36:58 GMT

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