CoreOps Specialist – Italian

Responsibilities

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok’s purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy – a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That’s how we drive impact – for ourselves, our company, and the communities we serve.

Join us.

The Global Monetization Integrity team ensures safe and quality experiences for Advertisers to enable TikTok in its mission to inspire joy and creativity. The team is responsible for creating scalable and reliable solutions that allow TikTok Advertisers and businesses to interact in a trustworthy manner, always working to anticipate and protect against threats.

This position will be responsible for meeting the Risk and Moderation demands.

Main responsibilities:

1. Review content and classify according to TikTok Ads policies and standard operating procedures with accuracy and efficiency;

2. Cooperate with other businesses related functions to complete the designated work;

3. Identify opportunities to improve processes, protocols, and policies at scale;

4. Identify and communicate emerging risks to management and cross functional partners;

5. Conduct general data entry tasks;

6. Become an expert on TikTok Ads policies and procedures

Qualifications

Minimum qualifications:

• Fluent written and spoken Italian, to support Italian market plus business level English.
• Confident working with a suite of online and offline IT software including Excel, Powerpoint and Excel.
• Ability to work alternating work rotations and shifts (including public holidays and weekends)

Preferred qualifications:

• Experience in an online moderation or trust and safety environment preferred but not required.
• Experience working in a KPI or target driven environment preferred but not required.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee’s journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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