My client a leading Irish FMCG company are seeking to hire a Warehouse Manager to spearhead their fast growing webstore across their business.This is an exciting role for candidates who have strong warehouse supervisor/manager skills and who also have a keen interest in how the technical aspect of a warehouse and it’s store operates.This ideal candidate will have strong communiaction skills and will have experience in customer service as well.This is a full time permanent role based in Co. Limerick.Responsibilities:Order Fulfillment
Oversee the daily operations of order picking, packing, and dispatching to ensure timely and accurate delivery.
Systems Management
Maintain the CMS system with up-to-date and accurate information, ensuring accessibility for all users.
Customer Service
Address customer complaints and queries promptly and proactively to maintain high satisfaction levels.
Returns Management
Manage webstore returns efficiently while identifying and implementing process enhancements.
People Management
Lead the webstore warehouse team by assigning tasks to key service areas and ensuring optimal performance.
Logistics Partner Relations
Negotiate competitive rates with logistic partners to guarantee timely collections and efficient delivery packing.
Skills and Experience
Extensive experience in a modern webstore environment with a strong understanding of customer expectations.
Hands-on expertise in supervising and managing order selection, preparation, and shipment.
Proficient in using and operating INTACT systems and other relevant platforms.
Strong customer service background with proven ability to resolve complaints effectively and efficiently.
Skilled in managing webstore returns, with a focus on identifying and implementing process improvements.
IT proficient with advanced knowledge of Microsoft Office applications.
Excellent interpersonal and communication skills, capable of influencing stakeholders at all organizational levels.
Demonstrated leadership ability to guide teams and achieve results through collaboration and teamwork.
Results-driven with a proven track record of achieving targets and exceeding expectations.
Positive, adaptable, and resilient, with a problem-solving mindset and a can-do attitude.
Attention to detail with the ability to identify opportunities for continuous improvement in processes and workflows.
Commercially minded with the ability to deliver high-quality results within tight deadlines.
Expected salary
Location
Limerick
Job date
Tue, 28 Jan 2025 23:32:44 GMT
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