Morgan McKinley
Job title:
Warehouse Manager – Webstore
Company
Morgan McKinley
Job description
My client a leading Irish FMCG company are seeking to hire a Warehouse Manager to spearhead their fast growing webstore across their business.This is an exciting role for candidates who have strong warehouse supervisor/manager skills and who also have a keen interest in how the technical aspect of a warehouse and it’s store operates.This ideal candidate will have strong communiaction skills and will have experience in customer service as well.This is a full time permanent role based in Co. Limerick.Responsibilities:Order Fulfillment
- Oversee the daily operations of order picking, packing, and dispatching to ensure timely and accurate delivery.
Systems Management
- Maintain the CMS system with up-to-date and accurate information, ensuring accessibility for all users.
Customer Service
- Address customer complaints and queries promptly and proactively to maintain high satisfaction levels.
Returns Management
- Manage webstore returns efficiently while identifying and implementing process enhancements.
People Management
- Lead the webstore warehouse team by assigning tasks to key service areas and ensuring optimal performance.
Logistics Partner Relations
- Negotiate competitive rates with logistic partners to guarantee timely collections and efficient delivery packing.
Skills and Experience
- Extensive experience in a modern webstore environment with a strong understanding of customer expectations.
- Hands-on expertise in supervising and managing order selection, preparation, and shipment.
- Proficient in using and operating INTACT systems and other relevant platforms.
- Strong customer service background with proven ability to resolve complaints effectively and efficiently.
- Skilled in managing webstore returns, with a focus on identifying and implementing process improvements.
- IT proficient with advanced knowledge of Microsoft Office applications.
- Excellent interpersonal and communication skills, capable of influencing stakeholders at all organizational levels.
- Demonstrated leadership ability to guide teams and achieve results through collaboration and teamwork.
- Results-driven with a proven track record of achieving targets and exceeding expectations.
- Positive, adaptable, and resilient, with a problem-solving mindset and a can-do attitude.
- Attention to detail with the ability to identify opportunities for continuous improvement in processes and workflows.
- Commercially minded with the ability to deliver high-quality results within tight deadlines.
Expected salary
Location
Limerick
Job date
Tue, 28 Jan 2025 23:32:44 GMT
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