jobsnear.net
An opportunity has arisen for a Training & Digital Adoption Lead within Aviva Life & Pensions Ireland (ALPI) Customer Experience Transformation (CET) programme for a 24 Month Fixed Term Contract.
The primary purpose of this role is to lead the development and delivery of the digital adoption programme for our staff, brokers and customers. You will be responsible for reviewing, analysing and understanding current broker & customer behaviours associated with existing digital assets. You will also be responsible for building an engagement, training and tracking programme to maximise the usage of digital assets in line with ALPI ambition.
The role is focused on developing and delivery of training in support of business strategies, internal procedures and employee development & growth. This role involves collaborating with various departments to identify training needs, designing effective learning solutions, and driving user engagement with digital tools and platforms. The ideal candidate is a customer champion committed to delivering a consistent engaging learner experience with ability to flex delivery and engagement styles.
This role can be based in our Dublin, Cork or Galway office and adheres to Aviva’s hybrid working policy.
Duties & Responsibilities:
Skills & Experience:
What will you get for this role?
Aviva is for Everyone
Our diversity and inclusion policies and initiatives are shaping an environment where everyone feels welcome regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity or those with other caring responsibilities. Our approach helps to ensure that Aviva is a place which values difference and provides equal opportunities for all.
We flex locations, hours and working patterns to suit our customers, business, and you. Our smart working combines the benefits of flexibility with time together with colleagues.
We prefer all applications to be submitted online, however if you require an alternative method of applying, please contact megan.crabbe@aviva.com
Apply
To help us track our recruitment effort, please indicate in your cover//motivation letter where (jobsnear.net) you saw this job posting.
Job title: Social Care Manager - Cork Company Daffodil Care Group Job description Daffodil Care…
Job title: Technical Account Manager (Remote, GBR) Company CrowdStrike Job description , genetic information, membership…
Job title: Secure Document Exchange Expert (SharePoint) Company European Dynamics Job description We currently have…
Job title: In House Legal Counsel Company BCL Legal Job description THE ORGANISATION I am…
Job title: Senior QA Automation Engineer Company Reperio Human Capital Job description Senior QA Automation…
jobsnear.net Title: Accounts Data Entry (Fixed Term - 6 months, Part-time 20 hrs) Fixed Term…
This website uses cookies.