Technical Support Specialist I – Spanish Speaking
Mindbody
Who we areWe’re a passionate team, laser-focused on delivering phenomenal customer experiences at every turn. We’re dedicated to building customer loyalty through valuable tech and work hard to foster an innovative and collaborative environment balanced with personal and professional growth. We believe that happy team members create happy customers.About the right team memberThe Technical Support Specialist I provides the first level of contact support to Mindbody customers by utilizing multiple methods of contact, primarily over the phone. This position works in a high-volume contact centre environment and is responsible for answering calls and emails to appropriately resolve customer inquiries. The Technical Support Specialist handles customer inquiries by gathering information, primarily over the phone, by questioning through curiosity to identify the nature of the problem and troubleshoot foundational technical product-related issues.About the role
Please note you will be required to work from the Sheffield office Monday – Friday, the hours are 2:30pm-11pm.Skills & experience
#EMEA#LI-SH1
Sheffield
Sun, 23 Feb 2025 00:27:53 GMT
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