Technical Support and Compliance Supervisor

Job title:

Technical Support and Compliance Supervisor

Company

Clark Recruitment

Job description

Technical Support and Compliance SupervisorJob Specification: Technical and Compliance AdministratorMy client is seeking a dedicated Technical and Compliance Administrator to join their team. This pivotal role ensures their products meet regulatory standards and that business processes comply with industry regulations. The successful candidate will provide technical support, oversee compliance with health and safety standards, and manage data recording and analysis to drive informed decisions.Key ResponsibilitiesTechnical Support:

• Troubleshoot and resolve technical issues for end-users promptly.
• Develop and update in-house technical documentation.
• Assist customers with device setup, usage, and maintenance.

Compliance Management:

• Ensure compliance with Irish health and safety regulations and industry standards.
• Develop, implement, and monitor compliance policies, especially for medical equipment.
• Conduct audits and risk assessments to maintain compliance with HPRA and HSA guidelines.

Data Recording and Analysis:

• Collect, record, and analyse operational data to support decision-making.
• Maintain detailed records of compliance, safety incidents, and technical interactions.

Training and Development:

• Deliver training on compliance, safety protocols, and technical updates.
• Monitor industry and regulatory developments to update training materials.

Collaboration:

• Partner with internal teams, regulatory bodies, and healthcare professionals to ensure product and service excellence.

Qualifications and Experience

• Degree in Engineering, Health Sciences, or Compliance Management, or equivalent experience.
• Minimum 3 years in a technical support or compliance role, ideally in the medical equipment sector.
• Health and safety certifications are highly desirable.

Skills and Attributes

• Strong technical and troubleshooting skills, with experience in medical devices.
• Comprehensive knowledge of Irish compliance standards.
• Proficient in data management and analysis.
• Exceptional communication and organisational skills.
• Proactive, empathetic, and collaborative team player.

Join us in a role that blends technical expertise, compliance assurance, and cross-functional collaboration to enhance our operations and customer experience.At Clark, we stand as more than just a Recruitment Consultancy; we’re a beacon of opportunity and inclusivity. Our commitment to fostering a culture of equality and providing reasonable accommodations is unwavering. Should you require us to make any reasonable accommodations during your job search journey then please let us know.
Why Choose Clark as your Trusted Recruitment Partner?
Inclusive Culture: We celebrate diversity and provide equal opportunities for all.
Supportive Experienced Recruiters: Finding the right position for the right person matters to us. We’re here to help you source the best career opportunity.
Personalised Assistance: From start to finish, we’re committed to making your job search journey as smooth as possible.Ready to Begin? Apply now.INDCLA

Expected salary

Location

Co Laois

Job date

Fri, 10 Jan 2025 04:50:46 GMT

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