Technical Solutions Consultant, Business Services (Homebased)

Job title:

Technical Solutions Consultant, Business Services (Homebased)

Company

RELX

Job description

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below,About our Team: Our team Provides technical integration and consulting services directly to clients in financial services, collections, healthcare, government, law enforcement, and insurance verticalsAbout the Role: You will be responsible for the effective implementation of LexisNexis Risk Solutions’ products. This will be across all delivery channels (e.g., XML, Web Services, hosted web application) for clients across diverse Risk verticals.This role involves third-level escalation support to sustain and enhance client-generated revenue through technical and business process consulting services directly to clients.The consultant will engage with sales, product, and support teams, other relevant internal staff, and provide post-production transition support. Demonstrating expertise in LexisNexis products and common industry practices, the consultant will also mentor less experienced team members.ResponsibilitiesProviding technical integration and consulting services directly to clients in financial services, collections, healthcare, government, law enforcement, and insurance verticalsApplying deep technical knowledge and Financial Crime Compliance expertise. To assist clients, sharing insights in data science as relevant, though the role is not a data science positionDelivering installations, implementations, and configuration support, proficient in XML and JSON formats, and maintains up-to-date implementation project plansCommunicating complex technical terms effectively to clients with varied levels of technical understanding. Utilizes expertise in Excel, Power BI, and programming languages like C#, Python, and PowerShell to provide advanced third-level support to clients.Participating in and contributes to departmental projects aimed at enhancing team productivity.Engaging in ongoing training and personal skill development to support client needs and departmental goalsRequirementsDemonstrate experience to Financial Crime Compliance sectorShow proficiency in XML, JSON, Excel, Power BI, and programming in C#, Python, and PowerShell. Experience in data formats and transformations with a solid understanding of software development and database systemsDemonstrate use of data quality concepts and tools to resolve issues, valuing client needs as a high priority.Have analytical skills, capable of understanding complex business problems and developing solutions. Product Knowledge: good familiarity with LexisNexis products and a hands-on technical problem-solving backgroundShow ability to communicate technical concepts to both technical and non-technical audiencesDemonstrate ability to set direction, motivate, and align teams effectivelyLearn more about the LexisNexis Risk team and how we work#LI-PL1#LI-HybridAt LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups.We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: .Please read our .

Expected salary

Location

United Kingdom

Job date

Thu, 18 Jul 2024 05:35:30 GMT

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