Technical Sales Chemist
Biffa
Job Description:A quick look at the role.The purpose of the role is to efficiently receive and process bulk and packaged customer enquiries, on the phone and on e-mail. The role holder will produce technical sales quotations, present these quotations to customers and convert them into a completed sale. If required, they are to arrange for samples to be collected from customer’s sites and to perform lab analysis on them or to interpret lab analysis results to enable the production of a technical sales quotation. Also, they must prepare enquiries to be assessed by the Technical Assessors. The role holder is working to tight deadlines, stretching performance targets and providing excellent customer service to our customer base.Why it’s an opportunity not to be wasted.
This is an extremely complex and fast paced role which demands a high level of knowledge and experience and the ability to work across the entire breadth of the business, working at many levels and with a wide range of stakeholders, from account managers, to customers, to suppliers, maintaining the Company’s corporate image at all times.The job holder must possess the integrity to defend Biffa’s hard won reputation for, whilst ensuring that opportunities for compliant revenue generation are secured and developed. The job holder must be able to do this whilst operating in a fast paced environment, to short timescales within the commercial cut and thrust of the Haz Waste business but also within the group as a whole.A lot of time will be spent on the phone talking to customers about their hazardous waste and providing them with the best value option. Time will also be spent in the lab putting sales samples through the analysis process, interpreting results and determining disposal options off the back of this.You must be commercially and technical aware enough to be able to know when to sell additional services to the customers i.e. sample, Hazpack, industrial cleaning etc. You’ll need to be able to build relationships with suppliers to gain an understanding of best value disposal routes for our waste streams.You will be eligible for a role based incentive scheme. This will take into account metrics around call answering, abandonment, quotes sent, quote value, quote conversion and sale of add on services.Here’s what we require:Essential:
Desirable:
And here’s why you’ll love it at Biffa.
Changing the way people think about waste.At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull.Dedicated to diversity.Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.
Sheffield
Sun, 06 Oct 2024 07:01:35 GMT
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