Technical Project Manager (Onboarding)

At Ancient Gaming, we lead the way in innovation within the iGaming software industry. As pioneers, we are constantly pushing the boundaries of what’s possible, setting new standards with engaging software and transformative experiences. Our products are designed to captivate a high-spending, forward-thinking generation eager to reshape the future of gaming.

Founded in Malta in 2018, Ancient Gaming has rapidly grown into a global entity, with a team of over 100 skilled professionals spanning more than 30 countries. Embracing a remote-first model, we continue to drive advancements in the gaming landscape.

⚡ Your Mission as a Technical Project Manager (Onboarding):

Your primary goal is to craft and execute user onboarding strategies that drive engagement, retention, and satisfaction. You will lead projects that ensure new users quickly grasp and enjoy the platform, leveraging gamification and user-centric strategies to make onboarding an exciting and seamless experience. Your expertise will be crucial in creating onboarding processes that resonate with our audience and reflect the dynamic nature of gaming.

You will be working on:

CSGORoll — the world’s #1 skin gaming site. A community social gaming platform specifically designed for CS2 players, featuring unique in-house custom-built games, such as Roulette, Crash, Unboxing, and PVP.

HypeDrop — a leading gamified shopping platform, where over 500,000 users experience the excitement of real-time mystery box openings, box battles, and customizable deals. Since 2018, HypeDrop has sold over 150 million boxes, revolutionizing the way people shop and win.

You will:

• Spearhead the design and launch of onboarding experiences tailored to the gaming and iGaming audience, focusing on enhancing user activation and long-term engagement.
• Integrate gamification elements into onboarding to make the process fun, interactive, and rewarding, encouraging users to explore the platform and unlock its full potential.
• Customize onboarding flows based on different player segments, understanding their gaming backgrounds, preferences, and expectations to deliver a relevant and engaging experience.
• Track key metrics like activation rates, retention, and user engagement to evaluate the effectiveness of the onboarding experience and identify opportunities for improvement.
• Partner closely with Product, Development, Marketing, and Community teams to ensure the onboarding process is aligned with our brand and delivers a unified experience.
• Lead concurrent onboarding projects, ensuring they are delivered on time, within scope, and with the highest quality.
• Continuously engage with users to gather feedback and refine onboarding processes, ensuring new users feel welcomed and supported from the start.
• Implement scalable solutions and best practices that allow for efficient onboarding as our user base grows.
• Continuously seek ways to incorporate gaming mechanics, challenges, and rewards into the onboarding process to keep users engaged and excited.

You will excel in this role if you possess:

• 3+ years of experience managing user onboarding within the gaming or iGaming industry, with a solid track record of driving user engagement and satisfaction.
• Expertise in designing onboarding processes that incorporate gamification and drive user interaction and enjoyment.
• Deep understanding of user behavior, using data to optimize onboarding experiences and tailor them to specific audience needs.
• Comfortable navigating the fast-paced environment of gaming, able to pivot quickly based on user feedback and market changes.
• Proven ability to work across departments, leading cross-functional teams to align onboarding strategies with broader business goals.
• Ability to think outside the box and creatively apply gaming mechanics to enhance onboarding and user experience.

It would be advantageous if you possess:

• Familiarity with virtual items, skins, and gaming community dynamics, helping to create onboarding flows that resonate with players.
• Understanding how to effectively apply gamification techniques to enhance onboarding, from rewards systems to progress tracking.
• Credentials like PMP, CAPM, CSM, or UX design certifications that can support efficient project execution and user-friendly onboarding design.

What do we offer to you?

Work-from-Anywhere Policy: As a remote-first organization, you have the opportunity to work from any location globally. Our flexibility policy empowers you to tailor your location and workday to support your personal needs, while still promoting effective collaboration with your colleagues.

Annual Team-Building Event: Each year, we select a destination for our team-building event to collectively celebrate our achievements and strengthen our team bonds.

Home Office Equipment Budget: We provide a dedicated budget to acquire all necessary equipment to set up an efficient and comfortable home office environment.

Learning and Development Budget: We invest in your professional growth by offering a budget for skill development and continuous learning, including full access to Udemy.

Spill Mental Health Service: Our Spill Mental Health Service offers comprehensive counseling support to any employee in need, ensuring your well-being is prioritized.

Company Culture: We are an innovative and fast-moving company where your development will only be limited by your own potential.

This post details our vision for the ideal candidate and highlights the potential for growth within this role. If you’re an 80% fit and excited about the position, we encourage you to apply. Ancient Gaming is an equal opportunity employer. All applicants will be considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.