Technical Program Manager

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Microsoft Cloud Operations and Innovation (CO&I) is the team behind the cloud. Within CO&I, the Core Datacenter Services (DCS) team is responsible for the development and implementation of global strategies across our DCs. As a Cloud Senior Technical Project Manager focused on Infrastructure Utilization Efficiency, you will be responsible for leading and managing projects aimed at optimizing power management infrastructure across diverse geographical locations and multi-disciplinary teams. You will work closely with cross-functional teams to develop and implement strategies for maximizing efficiency, increasing energy consumption, and ensuring sustainable practices in our cloud infrastructure.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

We are seeking a highly skilled and motivated Senior Technical Project Manager to join our dynamic team. The ideal candidate will have a proven track record in managing complex cloud infrastructure programs, ensuring seamless integration of cloud services, and optimizing performance across the organization. As a Senior Program Manager, you will play a key role in driving the successful strategy development, implementation and ongoing management of our cloud infrastructure initiatives across MSFT. 

Responsibilities:

  • Deliver against regional established Objective Key Results (OKRs) through innovative approaches to power harvesting against a set of constraints.
  • Lead infrastructure projects focused on driving infrastructure utilization initiatives across multiple datacenter facilities within the region.
  • Develop and implement strategies to optimize datacenter infrastructure utilization while ensuring high reliability and performance.
  • Partner and Leverage with cross-functional teams including engineering, operations, finance, and business development to identify opportunities for improving infrastructure efficiency.
  • Develop strategies and execution plans against published Objective Key Results (OKRs) to measure the effectiveness of utilization improvement initiatives.
  • Develop and manage project plans, budgets, and timelines for infrastructure utilization projects.
  • Provide technical guidance and coaching to team members.
  • Coordinate with vendors and third-party partners to leverage their expertise and resources in driving infrastructure optimization efforts.
  • Be the functional SME between regional leadership and key stakeholder teams to communicate progress, challenges, and opportunities related to infrastructure utilization.
  • Continuously evaluate and refine processes and workflows to streamline operations and improve efficiency.

Power Harvesting Work Environment

  • Shares best practices; assists others in learning role, process, procedures.
  • Collaborate and engage with other vertical team Subject Matter Experts (SMEs) across CO+I and key partners to gain program / project insights. Leverage and synthesize these insights to develop and operationalize solutions that mitigate our customer gaps.
  • Seeks training opportunities that meet the interest of the business as well as own career goals and objectives.
  • Suggest ways for reducing risk of performing retrofit projects; works with others to accommodate scheduling needs.
  • Suggest improvements in implementation based on depth of understanding.
  • Contributes to a positive team environment by learning and adopting best practices.
  • Contributes constructively during team meetings and in cross-discipline collaborations within the service team.
  • Collaborates and negotiates effectively with others and seeks guidance from management to identify delegates to deliver results.

Other

  • Embody our culture and values

Microsoft reviews all applications that meet the below Required Qualifications.

For this role, you are welcome to apply if you meet the following Required Qualifications:

  • High School Diploma or equivalent AND significant industry experience
  • Expert with Microsoft Office products to include; power point, excel, office, visio, PowerBI, project professional, and Teams.

While not required, we also look for the following Preferred Qualifications:

  • Previous Data Center exposure/experience to operations, planning, and engineering.
  • Experience in leading vteams developing and launching scalable programs leveraging technology, tooling, and business processes.
  • Demonstrated ability to work in ambiguous situations and across organizational boundaries
  • Willingness to adapt quickly to shifting business priorities
  • Strong attention to detail and high commitment to accuracy and auditing
  • Great curiosity and willingness to question
  • High level of independent thinking, integrity, ingenuity, results-orientation, self-motivation, bias for action, and resourcefulness in a fast-paced environment
  • Have a deep desire to work collaboratively & solve problems with groups
  • Get excited by the challenge of hard technical problems
  • Solve problems by always leading with deep passion and empathy for customers
  • Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering or related field.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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