Technical Call Center Specialist
Technogym
What’s on offer
Who we areTechnogym inspires 55 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the wellness lifestyle of exercise, a balanced diet, and a positive mental approach, Technogym has rapidly grown into a success story of over 2,500 employees at 15 branches, expanding to more than 100 countries and has been selected as Official Supplier to 9 editions of the Olympic Games – from Sydney 2000 to Paris 2024.If you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams, you have the right spirit to join Technogym! You will naturally fit with our culture if you work out and live a healthy lifestyle, are pro-active, determined and digital savvy. Move with us for a better world!The Role in a NutshellIf you thrive working in the Services field and you are obsessed with ensuring care user satisfaction, this is the position for you! One of Technogym’s goals is to satisfy 100% of our customers and end-users. Our Services teams are always aiming to improve their service quality, to provide the best fitness experience anywhere.We are looking for an energetic, results-driven Technical Call Center Specialist who will be responsible for recording, administering and managing incoming customer issues, queries and complaints, striving for customer satisfaction at all times through professional expertise. In this role, you will play a key part in providing a high-class level of service in terms of ‘First Time Fix Rate’ and ‘Time to Service’.What you will do
What you will haveIdeally, you are passionate about working out, enthusiastic and proactive, while also down-to-earth and ethical. You are customer-focused and able to adapt to different personality types.Additionally, we seek:
Technogym is an Equal Opportunities EmployerTechnogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.
Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true!
Bracknell, Berkshire
Fri, 13 Dec 2024 01:51:23 GMT
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