NHS
Job title:
Systems and Process Manager WCC615547
Company
NHS
Job description
Job Details:Salary range: £53,109 – £59,220 per annum; or £40,221- £44,428 per annum without London Weighting if based in Inverness
Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP; or Suite 1A, Metropolitan House, High Street, Inverness, IV1 1HT
Hours per week: 36
Contract type: Permanent
Closing date: 02 April 2024
Interview date: Week commencing 08 April 2024
Contact details for an Informal Discussion: Jonathan Rowing, Head of Parking, via email:About Us:THE EXTRAORDINARY STORY OF THE CARRICK YARD INVESTMENTWestminster City Council is a world of extraordinary stories, where we go above and beyond for our residents – in all sorts of pioneering ways. Our work has the ability to have profound impact on residents’ lives. By being smart and courageous with the council’s finances means we can achieve more for our residents.Take the Carrick Yard housing development in Luton Street. When a big international building firm couldn’t find a sales partner, we stepped in to create a joint venture partnership and underwrite any unsold units to protect our investment. Then when we felt a big banking partner would be overcharging the venture for financing the development, we decided to finance it ourselves. The result? 171 homes are now under construction, leading the redevelopment of the Church Street area, whilst the council is projecting a potential return on investment of almost 14% – far in excess of anything that can be achieved on cash deposits in current market conditions.And why does this success matter? Because it allows us to invest even more in public services that are the lifeblood of our communities.Please view the extraordinary story of the Carrick Yard Investment .The Role:As our Systems & Process Manager in our Parking Services team, you can make your own powerful contribution to our local residents by ensuring we are delivering the most efficient and technically-advanced parking services. And in doing so, you will shape the future of technology and systems within our busy Parking directorate!The scope of this role is extensive, as our Parking Service is the largest of its kind in Europe. We provide more than 45,000 parking spaces, across 600 miles in 1,990 streets. Efficient parking services are essential to local residents, businesses and the tourist economy, so this is an exciting opportunity to head up our newly-created team, in which you will be focused on championing the importance of technology to parking.With oversight of both the strategic and operational side of this complex challenge, your remit will extend from managing the systems that deliver on-street enforcement through to those that underpin back-office processing. As such, you will bring stakeholders together that include outsourced services, such as parking technology providers and internal colleagues from our IT and City Highways teams. You will work across both Westminster and Scotland, as the back-office team are based in Inverness.Managing a contract worth £10 million, you will define our technology strategy and commission and manage parking activities, ensuring that we are constantly improving this immensely important service. Seeing to it that we are complying with all legal and regulatory standards, you will manage numerous stakeholders and the delivery of key contracts, ensuring all outputs are of the highest standards and in-line with contractual requirements.Please refer to the for more information.About You:This role presents the unique opportunity to not only enhance your knowledge, but also to gain exposure to our Parking Services in the context of the wider, City Highways department. To be equal to the challenge, you will therefore have fantastic verbal and written communication skills, with the ability to effectively support and develop a large, geographically-dispersed team.You will have great technical expertise gained while managing and improving technology systems, and although not essential, knowledge of parking-related systems and systems architecture, would be an advantage.With significant experience of managing performance and achieving service-level targets within a similarly complex organisation, we will expect you to have good contract management and procurement capabilities – so you will also have a comprehensive knowledge of the relevant procurement legislation. Confident in managing a large budget and analysing financial information, you will be commercially astute with the ability to drive improvements in both behaviour and processes.With well-developed negotiation and influencing skills, you will understand the nuances of developing and implementing new initiatives, and gaining support from the relevant stakeholders.Perhaps most importantly, you will be passionate about the immense value of cutting edge parking services, and you will enjoy coming up with innovative solutions to complex problems.The Council is committed to achieving diverse shortlists to support our desire to increase the number of staff from underrepresented groups in our workforce. We especially encourage applications from a global majority background and, while the role is open to all applicants, we will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from a global majority background where there is a choice between two candidates of equal merit. If you are from a Global Majority background, you can self-declare this to the hiring manager as part of our positive action commitments.What We Offer:Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visitAs a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.
Expected salary
Location
Westminster, South West London
Job date
Wed, 20 Mar 2024 23:37:55 GMT
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