Sustainable Travel & Policy Lead

Job title:

Sustainable Travel & Policy Lead

Company

Heathrow Airport

Job description

Job Description:The Sustainable Travel and Policy Lead assists the Head of Surface Access Strategy and Sponsorship in defining and delivering the Surface Access Strategy. This role involves representing HAL within a complex stakeholder environment, both internally and externally. It requires knowledge of the transport sector and airport business (airlines, cargo, freight, ancillary operations). The role also entails setting Heathrow’s transport policy and responding to local and national government policies. The position collaborates with various functions to achieve the company’s goals, working with external stakeholders like transport operators, TfL, Network Rail, and National Highways. Additionally, it manages the Heathrow Area Transport Forum and leads the Team Heathrow colleague commuter programme, including strategy development, account management, and communications.Responsibilities:

• Using consumer research, insight and engagement to develop policy and inform the Surface Access Strategy and its delivery. Monitoring, tracking and reporting on progress against the targets and aspirations.
• Preparing reports and presentation materials for a wide range of forums and meetings to obtain agreement and support for the Strategy.
• Managing the relationship with Heathrow Area Transport Forum (HATF) and provide an excellent secretariat service and project management of any technical and transport modelling work to support strategy development and delivery.
• Working with transport and technology partners to develop and implement initiatives aimed at meeting the targets or deliverables.
• Developing and implement (or act as strategic advisor) projects and initiatives to achieve Surface Access targets.
• Collaborating and communicate both internally and externally and manage content development for stakeholder engagement.
• Working closely with communications team to ensure surface access content is published through various channels to support behavioural change.
• Managing the Team Heathrow car share scheme and contract management with supplier and managing the Team Heathrow commuting incentives scheme and contract management with supplier.
• Communicating colleague sustainable travel initiatives to increase awareness through a range of platforms, including leading the Way2Go roadshow programme.
• Monitoring local and national government for transport policy asks.
• Coordinating teams to develop Heathrow policy responses to external consultations.
• Team management.

Qualifications:

• Educated to degree level or equivalent essential experience.
• Ability to develop work programmes and deliver behavioural change initiatives.
• Ability to deliver high quality projects on time, on budget with a high level of project management skills.
• Ability to manage third party suppliers and consultants that support delivery activities and to derive value for money with any commission.
• Proven stakeholder engagement skills, including ability to influence upwards.
• Ability to work on several different projects at any given time.
• Proven ability to work collaboratively with other teams and external stakeholders to achieve a common result.

Ideally you will have

• Extensive experience in transport planning with prior experience of a regulated business environment desirable.
• Travel management experience and experience in major behaviour change programmes

#LI-HybridAbout Us:There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.Every day, you’ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.Join us on that journey and we’ll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow.Our rewardsWe offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too. Here you’ll find everything you need for a fulfilling career journey that can take you in exciting directions.Working LocationOur Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You’ll need to be based in the UK and within a commutable distance to Heathrow.Sustainable Travel to workHeathrow’s sets out easy and sustainable travel options that everyone can access.Equal OpportunitiesAs an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With four diversity networks, we champion inclusivity and celebrate individuality.About the Team:Heathrow is a city within a city. And there’s no place like it when it comes to the scale of our ambitions. You’ll be part of a Customer team that drives our profitability across everything from retail, property and airport transport, through to passenger services, forecasting and contracts with airlines. Customer insight is at the heart of what we do, supported by a strong commercial strategy. We have a pioneering agenda for digital, e-commerce and innovation, as we look to transform the way our passengers spend at our airport.We believe the best way to drive growth across our iconic airport is by improving the services offered within it. So although we know generating income is critical to driving our business forward, we’re also passionate about delivering the best possible passenger experience. You’ll help us to get the balance right – not least so we can continue investing in an airport that leads the world.

Expected salary

Location

Heathrow, Greater London

Job date

Thu, 16 Jan 2025 03:40:25 GMT

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