Introduction
Médecins Sans Frontières/Doctors Without Borders (MSF) is an international independent medical humanitarian organisation that provides assistance to people affected by conflicts, epidemics, and natural or human-made disasters and excluded from healthcare. We provide this assistance without discrimination, irrespective of race, religion, creed or political affiliation.
About MSF Eastern Africa
MSF Eastern Africa is the regional institutional office of MSF. It focuses on representation and networking, recruiting and supporting staff from the region, communications and fundraising, as well as working on other dossiers of importance to MSF such as Diversity, Equity and Inclusion (DEI), mutualization, training, medical operational support and environmental health.
Rationale/Objective for Position
The Stakeholder Engagement Project Officer is responsible for ensuring that a model for identifying, planning and eventually measuring the added value of strategic engagement in home societies where MSF has offices and runs operations, is embedded in the strategic planning cycle of MSF Eastern and Southern Africa, as well as other relevant offices around the world.
The job holder will also serve as the reference person for the project throughout the movement, including for Executive Directors and Management Teams, to facilitate the use of this model in their strategic planning process.
This role does not focus on community engagement with our beneficiaries, which is managed by our operational teams, but on the engagement undertaken by our institutional teams with stakeholders relevant to our human resources, communications, fundraising, mobilisation and influencing, for example.
Tasks & Responsibilities
Strategic Responsibilities
- Manage the overall strategy for the promotion and use of the tools developed through the project across the MSF movement.
- Coordinate the development, evaluation and continual refinement of the engagement strategy process and templates accordingly.
Technical and Operational Responsibilities
Coordination
- Present the supporter engagement introduction document and lead related discussions to introduce the project with stakeholders in countries where MSF has both offices and operations.
- Guide the country teams on how to use the templates and support the process.
- Brief and support local coordinators when developing and implementing a supporter engagement strategy.
- Disseminate exemplary practices about the utilization of tools and the formulation of strategies.
- Design presentations, write briefs, and continuously adapt and refine the toolkit in collaboration with the DCF for MSF EA.
- Consolidate the dataset provided by the various departments.
- Ensure that the project budgets and plans are on track.
- Organize specific meetings and facilitate workshops.
Promotion of the project within the movement
- Reach out to relevant offices and organize briefings to outline the project, including drafting materials, presenting the project and managing follow up questions.
- Ensure planning and logistics required for meetings and workshops.
- Identify and organise consultations and discussion forums with various MSF stakeholders and international platforms.
- Create and upkeep the SharePoint pages for the project.
Continuation
- Define Terms of Reference and call for volunteers to set up a Community of Practice for the continuation of the project after this phase of this employment, and optimize the supporter engagement strategies in the long-term.
Other Responsibilities
- Carry out additional tasks as necessary according to the evolution of the project.
Qualifications
Education
- A bachelor’s degree in communications, public relations, project management, political science, and or an equivalent qualification from a recognized institution.
- Knowledge of MS Office Tools (PPT, Excel).
- Fluency in English is required, and knowledge of French/Spanish and a third language is an added advantage.
Experience
- At least 3-5 years of relevant experience.
- Experience working with MSF or other humanitarian NGOs is an added advantage.
- Experience working on the African continent.
Competencies
- Technical Competencies
- Ability to think strategically and translate a vision into practical outputs.
- Excellent program management and coordination skills.
- Excellent written and verbal communication skills, including demonstrated ability to effectively facilitate various level meetings; prepare clear and concise briefs, presentations, and reports.
- Place high value on quality improvement, applying managerial and technical skills to measure and improve efficiency.
- Strong analytical and process facilitation skills.
- Strong Microsoft Office skills
- Behavioural/General Competencies
- Good organisational and multi-tasking skills.
- An open approach and resilient spirit.
- Ability to work effectively in a team and alone.
- Proactive attitude.
- Flexible mindset and ability to adapt quickly, focusing on value creation.
- Strong analytical and process facilitation skills.
We Offer:
- A 1.5-years full-time employment contract through MSF East Africa Section Office in Nairobi, Kenya.
- An annual salary of EUR23,296 at HQ Level 7 based on a full-time appointment.
- Social benefits package: allowances ranging between EUR 247 to 295/month based on individual & administrative status.
- Other benefits include: 25 days of annual leave, Employer Pension contribution and medical insurance cover (staff and family) based on MSF EA terms/conditions.
How to apply
- If you recognize yourself in this profile, we welcome you to apply directly via this link (or from the MSF EA website, ReliefWeb, LinkedIn).
- Applicants are required to upload a Letter of Motivation + Curriculum Vitae (in English) in PDF format as one combined document.
- The closing date for applications is on 24th July 2023.
Information
The protection of your personal data is important to MSF. By submitting your application, you consent to MSF using your personal data only for the recruitment process to have all the information and documents necessary to proceed with the recruitment, validation of your application and selection of the most suitable candidate. Your personal data will be treated confidentially. MSF will not use your personal data in any other way not foreseen for purposes of recruitment.
MSF is an equal-opportunity employer and does not charge any application/ recruitment fee. Women and persons with disability are encouraged to apply.