Sr. Subrogation Supervisor – Remote

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Job Title

Sr. Subrogation Supervisor – Remote

Requisition Number

R6811 Sr. Subrogation Supervisor – Remote (Open)

Location

Colorado – Home Teleworkers

Additional Locations

Alabama – Home Teleworkers, Alabama – Home Teleworkers, Arizona – Home Teleworkers, Arkansas – Home Teleworkers, California – Home Teleworkers, Connecticut – Home Teleworkers, Delaware – Home Teleworker, District of Columbia – Home Teleworkers, Florida – Home Teleworkers, Georgia – Home Teleworkers, Idaho – Home Teleworkers, Illinois – Home Teleworkers, Indiana – Home Teleworkers, Iowa – Home Teleworkers, Kansas – Home Teleworker, Kentucky – Home Teleworkers, Louisiana – Home Teleworkers, Maine Home Teleworkers, Maryland – Home Teleworkers, Massachusetts – Home Teleworkers, Michigan – Home Teleworkers, Minnesota – Home Teleworkers, Mississippi – Home Teleworker, Missouri – Home Teleworker, Montana – Home Teleworkers {+ 20 more}

Job Information

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life’s uncertainties, and we’re proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for a Sr. Subrogation Supervisor! Join us and support CSAA IG in achieving our goals.

Your Role: Contribute to expense management through effective best practices. Execute current subrogation processes and procedures to deliver the monthly and year-end department recovery goals. Develop and enhance skill set of employees to ensure their success as Subrogation Specialists.

Your work:

• Provides leadership over the Subrogation recovery process through file quality reviews, back-log prioritization, vendor relationship management, directing daily distribution of workload to employees with the responsibility for delivering monthly and year-end goals.
• Recommends improvements and solutions to operational processes of respective area of accountability.
• Mentor, coach and develop employees to operate within a team environment; performance management, talent management, leadership development, employee relations.
• Responsible for staff handling more complex claims requiring higher level of claims expertise, including arbitration filing.

Required Experience, Education and Skills

• Knowledge of state and federal insurance regulations.
• Ability to analyze data and formulate solutions.
• Strong time management and prioritization skills.
• Excellent customer service skills.
• Excellent negotiation and communication skills.
• Effective leadership, team-building and people development skills.
• Effective presentation skills and the ability to hold effective meetings.
• Typically 2+ years of claims experience
• Typically 2+ years of supervisory experience
• BS/BA Degree or equivalent experience

What would make us excited about you?

• Shows respect for differences through excellent communication skills with people from an array of backgrounds.
• CPCU designation
• Licensing to adjust claims in partner states
• Creates a collaborative, inclusive and psychologically safe environment, demonstrating authenticity and fostering trust to inspire and empower team members and colleagues
• Actively shapes our company culture through words and actions (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects, encouraging team member involvement in these activities)
• Champions our cultural norms (e.g., willing to have cameras when it matters: interviewing candidates, building relationships with team members, etc.)
• Translates our enterprise strategy and priorities for their team members to connect to the bigger picture
• Demonstrates a company ownership mindset, thinking beyond boundaries of their own area
• Travels as needed for role, including enterprise meetings, divisional / team meetings, and other in-person meetings
• Fulfills business needs, which may include investing extra time, helping other teams, etc

CSAA IG Careers

At CSAA IG, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.

Join us if you…

• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
• COMMIT to being there for our customers and employees.
• CREATE a sense of purpose that serves the greater good through innovation.

Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaa-insurance.aaa.com/us/en/benefits

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG: remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us. If a reasonable accommodation is needed to participate in the job application or interview process, please contact TalentAcquisition@csaa.com.

As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs.

CSAA Insurance Group is an equal opportunity employer.

The national average salary range for this position is $89,910 – $99,900.

However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on county of residence. The full salary range for this position across all the states we hire in is $80,820 – $119,800. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 12% of eligible pay.

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.

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Knowledge, Skills and Abilities

Required:

• Knowledge of state and federal insurance regulations.
• Ability to analyze data and formulate solutions.
• Strong time management and prioritization skills.
• Excellent customer service skills.
• Excellent negotiation and communication skills.
• Effective leadership, team-building and people development skills.
• Effective presentation skills and the ability to hold effective meetings.

Education, Work Experience, Licenses & Certifications

Required:

• Typically 2+ years of claims experience
• Typically 2+ years of supervisory experience
• BS/BA Degree or equivalent experience

Preferred:

• CPCU designation
• Licensing to adjust claims in partner states

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