Sr. Remote-First Onboarding Coordinator – US Remote

Our Team: 

Play a key role in making remote working a towering strength of Cimpress & Vistaprint culture and a competitive advantage! Support remote-first team members globally with a primary focus on creating a world-class onboarding experience. This role presents an opportunity to demonstrate impact, build a phenomenal network, and support very visible outcomes. You’ll meet people from around the world at all levels and learn a lot about how to get things done in a global business.

What You Will Do: 

• Evangelize and role model remote-first best practices, tools and ways of working, taking ownership for the culture we want to create
• Support the success and continuous optimization of Cimpress & Vista’s Remote-First 100-Day Onboarding experience
• Create and maintain team member facing Remote-First Onboarding documentation within the Remote-First Handbook (Confluence)
• Create asynchronous learning paths in the learning management system (360Learning) for each cohort. Maintain & improve the courses included in the path
• Maintain the Onboarding Coordinator Manual should any core processes or ways of working change
• Own the global remote-first onboarding calendar and remote-first onboarding email inbox along with all related logistics. This includes, but is not limited to, scheduling all virtual, live workshops and trainings, handling participant communications, and triaging new hires’ incoming requests
• Create communities in Slack for groups of new hires based on monthly start dates
• Creating Slack channels
• Managing members
• Automating workflows
• Responding to inquiries
• Building and fostering engagement, community, and belonging
• Facilitate introductions for our Remote-First New Hires to meet the broader Remote-First workforce so they feel seen and receive a warm welcome
• In partnership with the Onboarding Manager, measure team outcomes through reporting & analysis including:
• Reviewing new hire reporting in HRIS
• Tracking completion rates of async courses & attendance of sync onboarding sessions
• Analyzing feedback from our new hires and hiring managers via Peakon engagement surveys
• Sharing key learnings within Remote-First Leadership Team, HR, and key stakeholders as appropriate
• As bandwidth and interest arises, you will also have the opportunity support on projects optimizing the overall remote-first team member experience

Your Qualifications: 

At Vista, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply—even if you feel that you don’t meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities. 

• Incredibly detail-focused
• Comfortable simultaneously learning, planning, and implementing
• Focused on both short-term value drops and a longer-term vision
• Driven to create positive outcomes for team member experience and company goals
• Self-starting and receptive to feedback in support of your growth & development

Why You’ll Love Working Here: 

There is a lot to love about working at Vista. We are an award winning Remote-First company. We’re an inclusive community. We’re growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team. 

About Us: 

Vista is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. VistaCreate, 99designs by Vista and VistaPrint, all under the parent brand Vista, represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. Vista is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.

Commitment to Diversity, Equity, & Inclusion:

Vista exists to help our customers live their dreams. Each dream is unique – and the Vista team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea. 

Equal Opportunity Employer: 

Vista, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.

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