Sr. Cloud Operations Engineer (Information Systems Specialist 8) 100 % Remote Work

Initial Posting Date:

10/01/2024

Application Deadline:

11/03/2024

Agency:

Oregon Health Authority

Salary Range:

$7,149 – $10,826

Position Type:

Employee

Position Title:

Sr. Cloud Operations Engineer (Information Systems Specialist 8) 100 % Remote Work

Job Description:

Monthly Salary Range: $7,149 – $10,826

Salary will be determined via a Pay Equity Analysis, for more information on this process please click here

This posting is open until filled. This is a full-time permanent position (NOT a Limited Duration). If you are interested, please apply as soon as possible, as the posting may be taken down at any time.

Please attach a current version of your resume and a cover letter that addresses the points listed under the section titled What We Are Looking For.

PLEASE NOTE: Resumes, cover letters and all other documents must all be uploaded at one time. When uploading a resume, please upload any other documents in the same area/field. 

Applications without complete Workday applications, a resume and cover letter will be removed from consideration. 

The work of this role may be conducted remotely with full access to the needed operating systems and technology. Candidates must reside in the United States to work 100 % remote.

The Oregon Health Authority (OHA) has a fantastic opportunity for an experienced Cloud Operations Engineer to join an excellent team and work to advance their IT operations. 

The Office of Information Service’s mission is to deliver technology solutions and services that support Oregon Health Authority and Oregon Department of Human Services in helping Oregonians achieve health, well-being, and independence.

More information about the Office of Information Services and current job opportunities can be found here 

The Oregon Health Authority is committed to:

• Eliminating health inequities in Oregon by 2030
• Becoming an anti-racist organization
• Developing and promoting culturally and linguistically appropriate programs,
• Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
• Click here to learn more about OHA’s mission, vision, and core values.

This is a full-time permanent opportunity for anyone to apply. This position is a classified position represented by a union.

This position falls under the Information Systems Specialist 8 classification.

What you will do!

The Senior Cloud Operations Engineer provides expert consultation to management and professional IS staff. Conducts comprehensive analysis, planning, development, implementation and coordination for the operations, maintenance, installation, and construction of information systems. The focus of these systems will be cloud implementations including new systems and migrating existing systems while adhering to the agency cloud adoption framework.

The State of Oregon has adopted a Cloud Forward strategy. This position should use the Cloud Forward strategy as guiding principles.

As a Senior Cloud Operations Engineer, you will provide expert-level in-depth support, architectural and testing guidance for technically sophisticated computer software and data systems that are foundational to the ongoing operation of large scale, mission critical computer systems within the Oregon Health Authority (OHA) and the Oregon Department of Human Services (ODHS).

In this role, you will design, construct, operate, and maintain infrastructure platforms to host applications developed by Software Engineering teams. The customer base served includes technically sophisticated end-users, software vendors and suppliers, systems programmers, technical contractors, system management staff and various other systems operation staff.

This is a new position assigned to a team tasked with building and operating an enterprise cloud hosting platform.

What we are looking for!

MINIMUM REQUIREMENTS: (Please clearly outline how you meet the minimum requirements and special qualifications in your application/resume/cover letter. Failure to do so will disqualify you from consideration)

(a) Seven (7) years of information systems experience in designing, deploying, monitoring, and supporting cloud native platforms and infrastructure.

OR

(b) An Associate’s degree or higher in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field.

AND

5 years of information systems experience in designing, deploying, monitoring, and supporting cloud native platforms and infrastructure.

OR

(c) A Bachelor’s degree in Information Technology, Computer Science, or related field

AND

three (3) years of information systems experience in designing, deploying, monitoring, and supporting cloud native platforms and infrastructure.

OR

(d) Master’s degree in Information Technology, Computer Science, or related field

AND

one (1) year of information systems experience in designing, deploying, monitoring, and supporting cloud native platforms and infrastructure.

Desired Attributes

• Expert level of GitOps, or similar methodology, concepts, and tools for managing cloud platforms.
• Hands on experience with GitOps tools such as argo, flux, Terraform, or similar.
• In depth knowledge of at least one leading cloud computing platform such as Azure, GCP, or AWS.
• Direct experience in containers and orchestration of containers on a cloud platform.
• Understanding of Cloud native development, DevOps, Azure DevOps (or similar), PaaS/SaaS/LaaS/DBaaS solutions, configuration management tools, and/or other cloud computing platforms.
• Knowledge of cloud platform administration tools for identity management, cost management, resource management, monitoring tools, security controls, and compliance reporting.
• Extensive experience in implementing and managing secure cloud environments, ensuring compliance with industry standards (e.g., ISO, SOC, HIPAA, GDPR) and regulatory requirements, with a strong focus on designing secure infrastructure, performing risk assessments, and maintaining security controls across cloud platforms.
• Experience writing scripts to build automation and tools using (but not limited too) PowerShell, Python, Bash, YAML, JSON, etc.
• Excellent oral and written communication skills and the ability to work with and facilitate diverse groups and individuals. This includes the ability to prioritize workloads and the ability to analyze complex procedures, processes and polices. The person in this position must have experience coordinating projects with other Information Systems professionals, and in writing documentation according to established standards.
• Proficiency in deploying solutions to cloud platforms, with a focus on serverless or containerized applications.
• Experience managing system state through building and releasing infrastructure-as-code (IAC) in controlled environments with an understanding of lifecycle configuration management.
• Ability to participate in the advancement of systems delivery concepts, methodologies, techniques, and tools.
• Capability to select and adapt tools and support methodologies. Specifically, those related to cloud solutions.
• Experience in advancing health equity, addressing systemic health disparities, and collaborating with diverse, vulnerable, and underrepresented populations.

Preferred Knowledge and Skills:

• Familiarity with System Development Life Cycle (SDLC) methodologies.
• Understanding of designing, deploying, and managing cloud infrastructure solutions that support artificial intelligence (AI) and machine learning (ML) workloads, including optimizing performance for AI model training, data processing, and scalable deployment of AI-driven applications.
• Understanding of container lifecycle including building and deploying images.
• Experience in cloud application support, development, programming, testing and/or database administration.
• Knowledge of cloud solution architecture including hybrid cloud systems with significantly different technology stacks both on premise and with multiple cloud providers.
• Understanding of the concepts, methodologies, techniques, and tools of system development. This includes selecting and adapting, where necessary, appropriate tools and support methodologies for use by their team. The incumbent in this position will participate in the advancement of systems delivery concepts, methodologies, techniques, and tools.
• Project Management knowledge including understanding of project management methodologies such as waterfall and Agile along with their respective processes.
• Ability to estimate resource and schedule requirements for complex system development efforts.

What’s in it for you?

• Medical, vision, and dental benefits
• Eleven (11) paid holidays.
• Eight (8) hours of vacation per month, eligible to be used after 6 months of service.
• Eight (8) hours of sick leave per month, eligible to be used as accrued.
• 24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.
• Pension and retirement programs
• Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
• Continuous growth and development opportunities
• Opportunities to serve your community and make an impact through meaningful work.
• A healthy work/life balance, including fulltime remote options as well.

Working Conditions:

Staff working remote shall:

• Meet all responsibilities and perform all duties as if their role was performed in a traditional work setting.
• Comply with all agency policies, guidelines, and management directives.
• Maintain a professional demeanor in the performance of all duties.
• Meet and maintain performance expectations.
• Be available each week during traditional business hours, as determined by the business need.
• There may be times that a position or an individual must be located full-time, on-site, within traditional business hours. Times when on-site presence can be required include but are not limited to training, performance, business alignment, accommodations, or resource availability. To be eligible for remote work, staff must have a home workspace that meets all applicable technology, security and safety requirements including the ability to provide protection of confidential information.

How to Apply

• Complete the online application.
• Complete questionnaire
• Attach a resume.
• Attach a cover letter of no more than two pages addressing the “What we are looking for?” section including required and preferred skills.

Tips for submitting your Workday application!

Your candidate profile and resume are the perfect opportunity to highlight your interest in the position and showcase the amazing skills and experience, making you the best candidate for the position. Submissions will be screened for consistency of information and communication skills at the professional level (attention to detail, spelling, grammar, etc.).

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• Click here for Resources and a Job Support Page.

Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. If you meet the minimum qualifications for the position, and are the successful candidate, you may qualify for work out of class. For further information, please visit the Pay Equity Project Homepage

Questions/Need Help?

If you need assistance to participate in the application process including an accommodation request under the American with Disabilities Act, please call or email Kyle Phillips

Voice: [503-509-3589]

Email: Kyle.Phillips@oha.oregon.gov

TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900. For technical support, please call toll free 1-855-524-5627, for customer service assistance. 

Additional Information

• Please monitor your Workday account for communication regarding your application. You must have a valid e-mail address to apply.
• PERS rate: The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect an additional 6.95%. Please review the Classification and Compensation page for more details click here.
• Veterans: If you are a veteran, you may receive veteran’s preference. Click here for more information about veterans’ preference. To receive veterans’ preference points, please submit the following required documentation when you apply:
• A copy of your DD214/DD215 form; OR a letter from the US Dept. of Veterans Affairs indicating you receive a non-service-connected pension for the five (5) point preference.
• A copy of your DD214/DD215 form; AND a copy of your veterans’ disability preference letter from the Dept. of Veterans Affairs for the ten (10) point preference.
• Visa Sponsorship: Oregon Health Authority (OHA) does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. OHA is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.
• Internal Applicants: Attention current State of Oregon employees: To apply for posted positions, please close this window, and log into your Workday account and apply through the Career worklet.
• Please attach only the documents that are related to the position. Additional documents that are attached will not be reviewed.
• Applicant Help and Support webpage

Affirmative Action and Equal Opportunity

The Oregon Health Authority is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law. In addition, we do not discriminate, or screen applicants based on current or past compensation. To learn more about OHA’s mission, vision, and core values, click here.

The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.

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