Job title:
Sr Business Analyst
Company
ACI Worldwide
Job description
Job Description:Job Summary:Collects and defines Business Requirements and Functional/Non-Functional Specifications enabling ACI to deliver competitive payment solutions. Uses a variety of standard and advanced techniques in the elicitation, analysis, documentation, and management of requirements. Inventories requirements in central repository, using key attributes to allow for prioritization and grouping. Expands knowledge of the payments industry, product offerings and applied technology. Ensures quality and timeliness of requirements processes to stay at least one release ahead of the development lifecycle.Job Responsibilities:
- Uses a set of tasks and techniques to work as a liaison among and elicit the needs of stakeholders to define and validate solutions that meet business needs, goals, or objectives.
- Builds and manages relationships with stakeholders based on an understanding of their influence and needs.
- Analyses and synthesizes information elicited from stakeholders, defines and manages the plan to deliver requirements, documents and manages requirements throughout the project life cycle.
- Provides input on feature/function to Product Management in developing the product roadmap.
- Provides input to Product Marketing Manager on case studies and customer reference implementations.
- Continuously develops domain knowledge, depth and breadth, in the payments industry, ACI products, customer base and applied technology. Perform other duties as assigned.
- Works collaboratively with stakeholders to drive innovation, while delivering on key advancements to our product suite.
- Uses Voice-of-Customer (VoC) techniques to uncover latent customer needs.
- Meets with Product Managers, Application Development representatives, customers, and industry experts to discover product specifications.
- Reviews product documentation, industry or regulatory specifications and requirements database to discover product specifications.
- Works with colleagues to become more informed about strategic decisioning, enabling growth and efficient positioning of our teams.
- Conducts field research with clients and targeted users to gather data to determine user stories and functional/non-functional specification.
- Uses targeted and routine approaches for gathering input to user stories and functional/non-functional specifications.
- Validates requirements with stakeholders.
- Organizes and synthesizes information.
- Uses various analysis and modelling techniques.
- Ensures requirements meet market and business needs.
- Prepares requirements documentation.
- Presents requirements in an understandable format.
- Obtains needed approvals.
- Plans business analysis approach based on project complexity, risks, assumptions, dependencies.
- Defines the plan to deliver requirements, including elicitation, analysis and management.
- Builds and manages relationships with stakeholders based on an understanding of their influence and needs Strategy and Products
- Acts as subject matter expert (SME) of the majority of functionality in one solution, and in components of a second solution.
- Broad knowledge of the technology used in ACI and competitive solutions, as well as technology trends in general. Leverages this knowledge in determining priority of addressing technology requirements/ upgrades within the solutions.
- Provides input/help to conference/customer presentations.
- Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.
Knowledge, Skills and Experience required for the job:
- Bachelor’s degree in computer science or business administration, master’s degree preferred, or comparable work experience.
- 4+ years in an industry related role such as technical support, product management or product development with exposure to marketing, or comparable work experience.
- Significant experience in all aspects of business analysis.
- Very broad knowledge of the payments industry, customer base and applied technology.
- Experience in application of payments solutions in at least one vertical market within the payments industry.
- Ability to transform knowledge into requirements that provide competitive advantage.
- Knowledge and understanding of products, competitive offerings and market driver.
- Experience working on projects of high degree of complexity that spans more than one geography.
- Experience working with stakeholders of equivalent level internally and externally to agree functional and non-functional requirements.
- Technical experience that enables understanding and ability to explain advantages and disadvantages of technology used by ACI. Knowledge and skill sets required to act as the Subject Matter Expert in components of an ACI solution.
- Can articulate market segment statistics for which ACI solutions are aimed, including size, market share, trends, and competitors.
- Excellent verbal and written communication skills. Excellent negotiation and collaboration skills. Creation of quality, easy to understand papers and presentations.
- Works independently, using own judgment to complete tasks and helps other.
- Experience developing and presenting customer and conference presentations.
Preferred Knowledge, Skills and Experience needed for the job:
- Professional Business Analyst association membership preferred.
- Experience working with a Data Science organization preferable.
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Expected salary
Location
Co Limerick
Job date
Tue, 21 May 2024 22:04:55 GMT
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