Paubox, Inc
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Location: US Locations; 100% Remote
About Paubox
At Paubox, we strive to create a remote workplace that is diverse, inclusive, and transparent. But being remote doesn’t stop us from building connections! Pauboxers connect through casual non-work Slack channels, quarterly team bonding events, one-on-one virtual coffee chats, and the occasional team or company-wide offsite retreat.
About the role
Paubox is seeking a highly skilled Site Reliability Engineer with expertise in email systems and infrastructure to join our growing team. As an SRE you will play a critical role in enhancing and maintaining our infrastructure while also contributing to our broader DevOps efforts. You will collaborate with cross-functional teams to ensure the reliability, scalability, and security of our powerful suite of Paubox services.
Your day-to-day
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Design, deploy, and maintain email infrastructure, including email servers, SMTP relays, and anti-spam/anti-phishing solutions.
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Monitor email systems for performance, security, and availability, proactively addressing any issues that may arise.
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Develop and maintain automation scripts and tools for email system provisioning, configuration, and updates.
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Implement configuration management practices to ensure consistency and reliability across email servers.
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Implement and enforce security best practices for email systems, including encryption, authentication, and access control.
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Stay up-to-date with email security threats and vulnerabilities, taking proactive measures to mitigate risks.
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Collaborate with cross-functional teams, including IT, security, and development, to integrate email systems with other services.
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Create and maintain documentation for email system configurations, procedures, and troubleshooting guides.
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Identify and address performance bottlenecks in email systems, optimizing resource utilization and response times.
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Conduct regular performance testing and tuning to ensure optimal email delivery.
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Participate in on-call rotations to provide timely response to email system incidents and outages.
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Troubleshoot and resolve email-related issues, ensuring minimal impact on business operations.
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Stay current with industry trends and emerging technologies related to email systems and DevOps practices.
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Recommend and implement improvements to enhance the overall reliability and efficiency of email services.
What you’ll need to succeed
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4+ years of DevOps experience, specifically in an AWS environment
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Familiarity with containerization of microservice architecture strategies and hosting at scale
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Experience with email protocols including SMTP, IMAP, POP3 and email delivery best practices.
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Scripting and automation skills using Salt and Terraform
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Experience with systems administration in a Linux environment and deep Bash knowledge
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Experience instrumenting multi-platform monitoring and alerting in a complex environment with industry standard tools (Cloudwatch, Prometheus, Grafana, Netdata, etc.)
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Familiarity with email security standards and tools (e.g., SPF, DKIM, DMARC, anti-spam filters)
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Experience with Postfix and SpamAssassin
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Expertise with CI/CD practices and experience creating complex pipelines in industry standard tools (Github Actions, Jenkins, etc.)
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Security Awareness – proper credential handling, safe SQL queries, and general ability to self-direct identification and remediation of security issues.
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Ability to balance the trade-offs of perfection versus development, commensurate with the company size as it grows.
- A fully-remote work environment, no RTO here!
- Cigna or Kaiser Permanente healthcare coverage (location dependent)
- Dental and vision insurance through Guardian
- 401(k) retirement account
- Sick and vacation time totally 28 days per year
- 8 paid annual holidays
- Stock option grants
- Company-provided Macbook
- $500 quarterly stipend for professional development
- Base salary range: $140,000 to $160,000 annually
- Variable comp potential: Up to $20,000 annually
Location: US Locations Only
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