Site Reliability Engineer

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it’s what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

The Service Reliability Engineering team at Workday relentlessly pursues reliability and availability of customer environments by employing a culture of learning, continuous improvement, and an engineering focus.

The team builds and crafts innovative solutions to scale our day to day operations. We support our Workday customers with high energy, attention to detail and strong collaboration.

About the Role

Are you a creative SRE looking for more opportunities to improve reliability and enjoy building solutions to reduce toil and manual effort? As a Senior Associate Site Reliability Engineer at Workday Inc, you will have the chance to work on a diverse range of projects and tools, and contribute to the flawless operation of our world-class systems. With constant attention and focus on our customers, both internal and external, you will play a vital role in delivering exceptional service and ensuring our systems are always performing at their best.

About You

At Workday Inc, we are looking for individuals who are passionate about delivering exceptional service and are driven to innovate and automate. As an extraordinary teammate, you bring out the best in everyone around you and thrive in a collaborative environment. You understand the importance of availability and are committed to ensuring the reliability of our systems. If you enjoy finding ways to automate manual tasks and deliver results, we want to hear from you.

Equal Opportunity Employer Statement: Workday is proud to be an equal opportunity workplace. We believe that diversity and inclusion are essential to creating a positive and productive work environment for all employees. We welcome applicants from all backgrounds and are committed to providing equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

Reasonable Accommodation/Adjustment Statement: Workday is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected].

Basic Qualifications:

• Ability to learn new technologies and employ new techniques to solve sophisticated problems.
• Strong collaborator and exceptional teammate.
• Good understanding of Linux systems in a Production Environment.
• Availability to support a daytime-only shift pattern that will include some weekends.
• Excellent planning and organisation skills, with the ability to write detailed runbooks and share knowledge with colleagues.
• Proactive and prompt in responding to impactful issues and incidents.
• 2+ years of experience supporting a 24×7 large-scale production environment, preferably across multiple data centers, and across multiple cloud providers such as AWS and GCP.
• BS or MS degree in Computer Science, Engineering, or related technical field, or equivalent work experience

Other Qualifications:

• Solve complex problems in tools such as Docker, Python, HTTPd, MySQL, Git, Java web applications, etc.
• Apply demonstrated proficiency in Linux and debugging fundamentals to efficiently identify and resolve issues.
• Work with a variety of tool sets including Chef, Jenkins, OSSEC, SPLUNK, ELK, Ansible, AWX, JIRA, Confluence, Prometheus, Grafana, Artifactory, and Kubernetes.
• Foster enterprise-level thinking by producing comprehensive documentation, runbooks, conducting root cause analysis, monitoring capacity trends, resolving bugs, and developing scripts.
• Ability to write and deploy code in a production environment.
• Demonstrate a secret passion for monitoring by proactively addressing false positives and continuously improving our monitoring capabilities.
• Balance multiple tasks, make sound business decisions, tackle problems under pressure, and prioritise and organise effectively.

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you’ll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote “home office” roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

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