ServiceNow Administrator

Job title:

ServiceNow Administrator

Company

Tenable

Job description

DescriptionWho is Tenable?Tenable® is the Exposure Management company. 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 60% of the Fortune 500, 40% of the Global 2000, and large government agencies.Come be part of our journey!What makes Tenable such a great place to work?Ask a member of our team and they’ll answer: “Our people!”. We work together to build and innovate best-in-class cybersecurity solutions for our customers, all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you become part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work on what truly matters. We deliver results that exceed expectations and we win together!Your Role:As a ServiceNow Administrator, you will be responsible for the configuration, customization, and administration of our ServiceNow platform to support our business processes and objectives. You will collaborate with various stakeholders to gather requirements, design solutions, and implement changes within ServiceNow. This role requires a strong technical background, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders in a global organisation.Your Opportunity:

• Configure and customize ServiceNow applications, modules, forms, and workflows to meet business requirements.
• Manage user access, roles, and permissions within the ServiceNow platform.
• Perform system administration tasks such as instance configuration, maintenance, monitoring, and troubleshooting.
• Integrate ServiceNow with other systems and applications using APIs, web services, and integration tools.
• Configure and manage incident, problem, and change management processes within ServiceNow.
• Create and maintain reports, dashboards, and analytics to track key performance indicators and metrics.
• Provide training and support to end-users, as well as create and maintain documentation for system configurations and processes.
• Stay current with ServiceNow updates, best practices, and industry trends to continuous

What You’ll Need:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum of 3 years of experience as a ServiceNow Administrator or similar role.
• ServiceNow Certified System Administrator (CSA) certification preferred.
• Proficiency in ServiceNow platform configuration, customization, and administration.
• Strong scripting skills (JavaScript, GlideScript) to customize and automate processes within ServiceNow.
• ITIL v 4 Foundation level certified preferred
• Experience with integrating ServiceNow with other systems using APIs, web services, and integration middleware.
• Excellent problem-solving skills and the ability to troubleshoot technical issues.
• Exceptional communication skills and the ability to interact effectively with stakeholders at all levels of the organization.

If you’ve reached this point, and you’re still not sure if you should apply…..Just do it! We’re human and we don’t fit a perfect mold. Having diverse backgrounds, experiences and perspectives, that’s a good thing! If you’re coming from outside of the cyber industry – great! If you’re looking to try something new – awesome! All we ask is you bring passion to all that you do, crave creativity and innovation, and embrace the hard work of gaining new skills and accepting big challenges.We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable – through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact [email protected] for further assistance.

Expected salary

Location

Staines, Surrey

Job date

Fri, 29 Mar 2024 07:51:28 GMT

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