Service Assistant / Concierge in North Ryde, Australia

Administration/Reception support on a 6 Month Fixed Term Contract

Entry level role – full training provided.

Hybrid role – work from home and the North Ryde office

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

How this opportunity is different

Aon is looking for candidates to join our processing team. In the role you will p rovide support to our reception role to ensure that our walk in HIA and non HIA member clients are supported with their respective enquires.

If you have strong administration and data entry skills and pride yourself on your attention to detail, we would love to hear from you.

This is a hybrid role with the option to also work from our North Ryde office.

What the day will look like

Acting as a Service Assistant / you will provide administrative support of tasks to our broking team and receive client phone calls . Your responsibilities will include:

Assisting our broking team with debtor management to ensure that we collect our monies in a timely manner

Various ad hoc administrative support, including general insurance renewal tasks and supporting brokers with home warranty products

Incoming client calls – debtor enquiries and payments and following up on home warranty applications.

Archiving of our general insurance files, there is no capacity within our current staff resourcing to support this task

Preparation, lodgement and invoicing of insurance policies

Completing various administration tasks including data entry

Ensuring the integrity of our internal CRM’s

Skills and experience that will lead to success

To be successful in the role you would have worked in a similar administration processing role, where you are used to being busy and enjoy completing repetitive tasks or someone who is looking for an entry level role.

The ideal candidate will relate to the following:

Ability to multitask and complete tasks to deadlines

Strong attention to detail

Adaptable to different work styles under pressure

Comfortable liaising with a variety of internal and external stakeholders

Excellent communication skills – both verbal and written

Intermediate computer skills including Microsoft Office

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work… and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

#LI-Hybrid

2549259

Administration/Reception support on a 6 Month Fixed Term Contract

Entry level role – full training provided.

Hybrid role – work from home and the North Ryde office

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

How this opportunity is different

Aon is looking for candidates to join our processing team. In the role you will p rovide support to our reception role to ensure that our walk in HIA and non HIA member clients are supported with their respective enquires.

If you have strong administration and data entry skills and pride yourself on your attention to detail, we would love to hear from you.

This is a hybrid role with the option to also work from our North Ryde office.

What the day will look like

Acting as a Service Assistant / you will provide administrative support of tasks to our broking team and receive client phone calls . Your responsibilities will include:

Assisting our broking team with debtor management to ensure that we collect our monies in a timely manner

Various ad hoc administrative support, including general insurance renewal tasks and supporting brokers with home warranty products

Incoming client calls – debtor enquiries and payments and following up on home warranty applications.

Archiving of our general insurance files, there is no capacity within our current staff resourcing to support this task

Preparation, lodgement and invoicing of insurance policies

Completing various administration tasks including data entry

Ensuring the integrity of our internal CRM’s

Skills and experience that will lead to success

To be successful in the role you would have worked in a similar administration processing role, where you are used to being busy and enjoy completing repetitive tasks or someone who is looking for an entry level role.

The ideal candidate will relate to the following:

Ability to multitask and complete tasks to deadlines

Strong attention to detail

Adaptable to different work styles under pressure

Comfortable liaising with a variety of internal and external stakeholders

Excellent communication skills – both verbal and written

Intermediate computer skills including Microsoft Office

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work… and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

#LI-Hybrid