Service Advisor

Job title:

Service Advisor

Company

BMW Group Retail

Job description

Stratstone Bury St Edmunds is looking for a Service Advisor.The roleAre you passionate about creating great experiences for customers? Are you a resilient person who enjoys working as part of a team in a fast-paced environment? If so, you’ll be a perfect fit at Stratstone.We love people who value exceptional customer experiences, in the same way that we do. Stratstone is committed to providing our customers with a premium level of service, -as a Service Advisor this is where you will play a critical role. It all starts with fully understanding the needs and wants of our customers, and delivering a wow factor service for them.Your profile

• Value every customer interaction either on email, in person or on the phone.
• Learn about your customers by building and nurturing relationships. It’s the small details that make the difference.
• Act as the vital link between customers and the workshop, collaborating with aftersales, parts, and sales teams.

Rewards

• We grow our own talent! We provide you with all the training and development opportunities you will need to succeed.
• Everyone is welcome! We’re committed to building a truly inclusive culture and diverse workforce. We want you to be yourself at work – and thrive.
• We have a generous benefits including: 33 days holiday (including bank holidays), Birthday off (we like to celebrate!) great pension, generous commission schemes, reward savings, and much more – a whole A4 page to be exact!
• When we say we care about your wellbeing, we mean it. You’ll have access to mental health support, nutritional and financial advice, and a Digital GP. We also have over 50 trained Mental Health First Aiders (and counting).

Expected salary

Location

Bury St Edmunds, Suffolk

Job date

Thu, 30 Jan 2025 03:05:55 GMT

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