Server

Job title:

Server

Company

tvg hospitality

Job description

Job Description:We are searching for a passionate Server at In Horto- London Bridge’s finest restaurant. In Horto, translated from Latin to ‘In The Garden’, is inspired by a family’s communal dining experience in a garden centered around a wood-fired oven.ROLE: Server – In Horto, London BridgeRATE: £12.50ph plus Service ChargeREPORTS TO: General ManagerBENEFITS

• Pension
• Staff meal on shift
• Free soft drinks when on shift
• Perkbox, offering discounts on gym memberships and various retailers + rewards points to spend each month!
• Employee Assistance Programme
• Free gig tickets across our venues, including Omeara and Lafayette
• Staff Discount Card that can be used at tvg sites when off work, including up to 50% off drinks for you, your friends and family
• On going and career development

RESPONSIBILITIES

• Providing a consistently high level of customer service
• Complying with and following licensing regulations, Company procedures and policy’s
• Working as part of a team to deliver excellent customer experience
• Attend and complete all training provided
• Maintain operational standards
• Ensure rooms are prepped and ready for continued service
• Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to the area of choice; present menus/set times.
• Help patrons select food and beverages with recommendations and upselling
• Stay updated on food and beverage menus and stock levels
• Transmit orders to bar and food trader by recording patrons’ choices on EPOS; identifying patrons’ special dietary needs, allergens and special requests
• Serve orders, prepare basic drinks, deliver accompaniments and condiments
• Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
• Properly open and pour wine/champagne at the table side
• Obtain revenues by totalling charges, issuing bill and accepting payments
• Perform basic cleaning tasks as needed
• Address customer service issues and refer customers to management when necessary

Requirements:

• A passion for consistently high standards and attention to detail.

• Excellent organisational and customer service skills.
• A genuine interest in food and beverage.
• A positive and enthusiastic attitude and be an excellent team player.
• The ability to remain calm under pressure and be excited to work in a vibrant, busy environment.
• Previous experience within hospitality industry would be ideal but not essential

EQUAL EMPLOYMENT OPPORTUNITYtvg hospitality is an equal opportunities employer and is committed to equality of opportunity for all employees and applicants. We welcome and encourage all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.tvg recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. tvg hospitality may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

Expected salary

£12.5 per hour

Location

London

Job date

Sat, 03 Aug 2024 03:04:38 GMT

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