Senior UX Researcher at Coursedog

Title: Senior UX Researcher

We are looking for a proactive, strategic, and detail-oriented Senior User Experience Researcher to join our dynamic team. As the first User Experience Researcher at Coursedog, you will play a crucial role in establishing and leading our User Experience research function. You will be responsible for independently conducting research, analyzing user interactions, and delivering actionable insights to enhance our product offerings. You will work closely with our product designer and our product managers to translate research findings into tangible product improvements. Your work will be pivotal in shaping the user experience and driving the overall success of our products and our company.

Key Responsibilities

• Design and Lead UX Research Efforts: Independently manage and execute UX research projects from start to finish, including designing research plans, conducting user interviews, usability testing, and surveys.
• User Insights: Gather and analyze qualitative and quantitative data to understand user needs, behaviors, and pain points. Translate findings into clear, actionable recommendations to drive the product roadmap.
• Research Strategy: Develop and implement research strategies that align with business goals and product development cycles. Explore complex, ambiguous problem spaces, working cross-functionally to understand the opportunity and chart a path forward.
• Collaboration: Work closely with product managers, designers, and developers to integrate research findings into product strategy, product design, and development processes.
• Reporting: Create comprehensive research reports and presentations to communicate findings and insights to stakeholders.
• Build Function: Establish and grow the UX research function within Coursedog, setting standards and processes for future research activities.

Skills, Knowledge, and Expertise

• Minimum of 5 years of experience in UX research, with a proven track record of managing end-to-end research projects.
• Strong understanding of various UX research methodologies, both qualitative and quantitative.
• Excellent analytical, problem-solving, and communication skills, with a bias for action and a growth mindset. Ability to synthesize complex data into clear, actionable insights.
• Comfortable working independently and taking ownership of the research function with minimal oversight.
• Thrives in a fast-paced environment with the flexibility to adapt to changing priorities and requirements.
• Grit, hustle, and a “get-it-done” attitude — no task is too big or too small — with the ability to context switch between strategic thinking, deep analytical problem solving, and execution related tasks.
• Motivated self-starter with ownership mentality, a track record of success, and a proven ability to juggle multiple projects/tasks while hitting deadlines.

Working at Coursedog

Benefits

• Healthcare: We pay 99% of your medical, dental, and vision coverage and 75% of the premium for your spouse and/or dependents
• Retirement: We offer a 401k plan on day one of your employment.
• Paid Time Off: We value work-life balance and provide a high amount of autonomy. In service to this, our Paid Time Off policy has no annual limit.
• Remote-First: We value flexible working hours over set hours, results over number of hours, and asynchronous communication focused on transparency over need-to-know access.
• Equity: You’ll be contributing to the team’s success, so you deserve to share in it. Every employee on our team gets a meaningful equity allocation.
• Parental Leave: To help support new parents in the workplace, we offer 6 weeks of paid parental leave.

Diversity, Equity, and Inclusion

Coursedog is an equal opportunity employer committed to hiring a diverse workforce at all levels of the organization and creating an inclusive environment for all.

We value and encourage the contributions of our employees and strive to create an environment where everyone can reach their full potential and drive outstanding results. We draw strength from our range of interests, backgrounds, and perspectives

We strongly encourage applicants from all backgrounds to apply.

All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process. On your application, you will be prompted to inform us If you need any accommodation during this process.

About Coursedog

Our mission is to break down barriers to opportunity for students.
Coursedog provides higher ed with modern technology solutions – empowering institutions, students, and communities across the globe.

Coursedog’s founding story is rooted in the desire to help students achieve their highest goals. In 2018, Coursedog’s co-founders and then college students, Justin Wenig and Nick Diao, were frustrated by how difficult it was to get into the classes they needed to graduate on time. After speaking with higher education provosts and registrars to better understand how academic scheduling works, they came away with a vision that permeates the company today.

Coursedog has raised $113M total capital as a remote-first, hyper-growth startup currently backed by JMI Equity, and with past investments from YC and First Round Capital. We were recently ranked in Forbes top 500 US startup employers and our employee engagement scores rank in the top 5% of tech companies.

Apply Now

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

Department

Product

Employment Type

Full Time

Location

Remote

Workplace type

Fully remote

Compensation

$110,000 – $130,000 / year