Senior Staff Engineer (Customer Loyalty)

  • Contract
  • London
  • Posted 18 hours ago

John Lewis Partnership

Job title:

Senior Staff Engineer (Customer Loyalty)

Company

John Lewis Partnership

Job description

Posting End Date: January 13, 2025Join John Lewis or Waitrose todayIf you’ve ever stepped through the doors of a John Lewis or Waitrose shop, shopped online, or seen any of our adverts, you’ll know there’s something unique about us.That unique proposition is our Partners. As co-owners they have a say in our business and receive a share of the profits, so they put time and effort into making it work. Our Partners are the reason we’re the success we are. They’re our secret sauce; the opportunity for us to differentiate.Job Summary:Job Description:Customer Personalisation and Loyalty (CPL) is a cross-cutting change programme involving around ten product teams that work with a range of services providers.As a Senior Staff Engineer you will have significant influence over how software is designed, built and run within this wide business area.You will lead design and engineering decisions which may cross business domains to enable the overall solution to meet business goals and ensure the solution complies with the Partnership’s Architecture and Engineering Principals.Additionally, you will also ensure the overall engineering approach is aligned with principles of continuous delivery to enable major components to be deployed to production frequently and independently of each other.You will work closely with product teams, Delivery Managers, Product Managers, Enterprise Architects and other stakeholders which will require excellent influencing and stakeholder management skills.Successful candidates will have a passion for using technology to deliver outstanding and innovative software solutions, and will have a track record of working with teams delivering complex, performant, high quality software.At a glanceContract type – This position is a permanent contract.Working pattern/flexible working – We know flexible working is important to you, and it is important to us too. The Partnership has adopted a blended working approach meaning you’ll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business.Location – This role is based at our London Pimlico Head Office campus. Please note, any cost incurred as a result of travel to the office is the responsibility of the successful candidate. There is no travel allowance for this role. There is also a responsibility to visit our John Lewis branches when necessary. You will be able to claim travel expenses for these journeys.Essential skills/experience you’ll needExtensive hands-on experience of building large scale apps in a complex business environment, leading engineering decisions and influencing a wide range of stakeholders.Hands-on experience of building software on a modern software stack.Experience of leading and influencing engineering decisions in a complex environment.A good understanding of software architecture and architectural styles including Microservice and Event based architectures.Experience of building highly performant, scalable applications.An understanding of Agile development methods such as Scrum or Kanban.Familiarity with engineering techniques such as TDD, pair programming. You must be comfortable pairing with other Software Engineers.Continuous Integration/Continuous Delivery in complex environments.The ideal candidate will have experience with some parts of our stack: Microservice/Event driven architecture using GCP/GKE or AWS/EKS. Back-end services are built using Java or Kotlin. Websites are built using React and TypeScript with a micro-frontend architecture. Mobile Apps are native in iOS/Swift or Android/Kotlin.Desirable skills/experience you may haveDomain specific knowledge of building software used to increase customer loyalty and experience of working with platforms such as Eagle Eye.Cloud Platforms such as AWS, GCP or Azure.Docker, Kubernetes.Application security.There are opportunities to become a people manager for your fellow engineers if that is something that appeals to youBenefits of the Partnership and the role💻 – Hybrid Working.🏖️ – Full – time working holiday entitlement 25 days holiday, plus public and bank holidays (this is pro-rated for part time hours).⚖ – Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy🐷 – Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years’ service, you’ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not🤑 – You’ll get Partnership discount in store and online once you complete your Earning Membership period. That’s 25% off in John Lewis & Partners (12% off electrical products, some exclusions apply) and 20% in Waitrose & Partners (some exclusions apply) You’ll also be able to nominate someone you live with to share your discount.🚴 – Simple cycle to work support scheme🏰 – We’re really proud of our exclusive hotels based in some of Britain’s most beautiful areas and once you’ve been with us for three months, you’re welcome to explore them💗 – Health Care cover🌱 – Learn more about our extensive range of exciting benefits that you could enjoy when you join us, visit –Pay: £57,600.00 – £92,400.00 AnnualScheduled Weekly hours: 35Worker Type: Permanent PartnerJob Level: Partnership Level 6Hours of Work: 35At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you’re at your best when you’re free to be yourself.Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It’s why we’ve set our own aim to become the UK’s most inclusive business – for our Partners (employees) and our customers.We firmly believe that our future success lies in diversity of thought from all Partners and it’s integral in our mission to build a happier world. 🌍 💚We welcome applications from everyone interested in working for us. And, once you’re a Partner, your differences will make all the difference.Find out more about D&I in the Partnership .We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.

Expected salary

£57600 – 92400 per year

Location

London

Job date

Thu, 16 Jan 2025 02:50:17 GMT

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