Senior Release Manager/QA Specialist at GovCIO

Title: Senior Release Manager/QA Specialist (Remote)

Job Description: **Overview**

GovCIO is currently hiring for a skilled and detail-oriented Senior Release Manager/QA Specialist to join our dynamic IT team. This dual-role position is responsible for overseeing the release process using Jira, while also ensuring that our product releases meet the highest quality standards through quality testing and review. The ideal candidate will have a strong background in both release management and quality assurance, with management experience in Jira administration and QA methodologies. This position will be fully remote within the United States.

Responsibilities

• Understand clear scope definition across all areas of the program, including planning, communications, change management, and implementation in Jira.
• Develop and maintain a comprehensive release calendar, coordination release activities across multiple teams within the product.
• Oversee the deployment of releases, ensuring that all release components are properly integrated and tested.
• Monitor release process, resolving issues promptly to minimize disruptions.
• Conduct post-release reviews including quality assurance, to access the success of the release and properly close/report the release.
• Provide change management support, technical documentation support (maintain documentation related to procedures on builds and releases, notifications; validates completeness of documentation).
• Manage complex integrated roadmaps and delivery plans in a dynamic environment that is constantly adapting to the changing need of the customer.
• Coordinate with cross-functional teams, including developers, designers, and business analysts, to ensure project objectives for release are met.
• Collaborate with development, QA, operations, and team leads to define release scope and ensure readiness.
• Ensure all project deliverables are documented and archived according to company standards.
• Administer and configure Jira for optimal release management, including workflows, issues, types, customer fields, and dashboards.
• Provide input to IT standards and SOPs and follow established standards.
• Continuously improve and update the automation framework as needed.
• Track and report on key quality metrics, such as defect density, test coverage, and release readiness.
• Continually improve QA processes, incorporating feedback and best practice to enhance testing efficiency and effectiveness.
• Provide regular updates to stakeholders on release status, testing progress, and any risks or issues.

Qualifications

Required Skills and Experience

• Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
• 12+ years of experience in release management, QA, or a related role.
• Subject matter expert in Jira administration and configuration.
• Strong background in QA methodologies.
• Experience with Agile/SAFe methodologies is preferred.
• Experience in GovDelivery Notification System a plus.

Skills and Competencies:

• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple releases and team’s steps simultaneously.
• Proficiency in Jira Administration and QA Testing process.
• Proficiency in GitHub.
• Attention to detail and commitment to delivering high-quality results.
• Atlassian Certified Jira Administrator or similar Certification.
• ISTQB Certified Tester or similar QA Certification.
• Project Management Professional (PMP) or Certified Scrum Master (CSM) is a plus.

Clearance Required: Ability to obtain and maintain a Suitability/Public Trust Clearance

Company Overview

GovCIO is a team of transformers–people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can’t do it alone. We need great people to help us do great things – for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Posted Salary Range

USD $140,000.00 – USD $180,000.00 /Yr.