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The Revenue Systems product group comprises dedicated teams committed to building a comprehensive, scalable order-to-cash solution designed to fuel Squarespace’s growth organically, internationally, and through acquisitions. Our goal is to develop a versatile platform that supports diverse revenue models, facilitates seamless international expansion, accelerates accurate financial reporting, and enhances marketing capabilities.
As the Senior Product Manager leading the PASS (Purchase, Access & Subscription Success) and Orders teams, you’ll focus on delivering an exceptional purchase and order experience at Squarespace. This role involves ensuring seamless cart interactions, effective subscription management, comprehensive order flows, and robust access and entitlement systems. You will balance drivinge strategies to optimize customer upgrades, renewals, and entitlements, actively reducing churn and increasing revenue through targeted retention and upsell opportunities, while also executing effectively on company and group priorities. As a strategic and operational leader, you will add value across the organization, enabling teams to achieve their business objectives.
This hybrid role requires 2-3 days per week on-site in our Dublin office, reporting directly to a Product Director.
Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,500 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit https://www.squarespace.com/about/careers.
Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.
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