Senior Product Manager at Bloomreach

Title: Senior Product Manager

Location: USA

Job Description:

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:

• Discovery, offering AI-driven search and merchandising
• Content, offering a headless CMS
• Engagement, offering a leading CDP and marketing automation solutions

Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.

Employer: BloomReach, Inc.

Position: Senior Product Manager (job code 89344)

Duties: Responsible for leveraging the latest Machine Learning algorithms, specifically in the area of Natural Language Processing (NLP). Improve Bloomreach’s Semantic algorithms and deliver better Search Relevance and Ranking experiences. Extract and analyze user behavior data from internal data warehouses, using SQL or other queries, to identify improvement opportunities. Interface with internal and external stakeholders to determine new features in addition to building and working with engineering teams to come up with technical solutions to help solve customer problems. Create easy to use APIs to give developers control to plug-in and test various algorithm modules to solve different use cases. Work with the Director of Search to plan the innovation roadmap for Search engine. Explore different areas such as NLP for international languages, conversational AI, attribute extraction from images and 1:1 or segment-based user personalization.

Education Required: Bachelor or foreign equivalent in Management Information Systems, Computer Science or related field.

Experience Required: 3 years experience as Product Manager, Product Management Specialist, Business Analyst, or related occupation.

Special Requirements: Must have at least 1 year of prior work experience in each of the following:

1. B2B SaaS
2. E-commerce, search or analytics technologies
3. SQL
4. Collaborating cross functionally and working with geographically dispersed teams to execute on product initiatives

• May work at various unanticipated locations throughout the U.S.
• Telecommuting permitted, may reside anywhere in U.S.

Salary: $166,095 – $249,143 per year

Worksite: 700 East El Camino Real, Suite 130, Mountain View, CA 94040

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More things you’ll like about Bloomreach:

Culture:

• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We’ve embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
• We believe in flexible working hours to accommodate your working style.
• We work remote-first with several Bloomreach Hubs available across three continents.
• We organize company events to experience the global spirit of the company and get excited about what’s ahead.
• We encourage and support our employees to engage in volunteering activities – every Bloomreacher can take 5 paid days off to volunteer*.
• The Bloomreach Glassdoor page elaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5

Personal Development:

• We have a People Development Program — participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
• Our resident communication coach Ivo Veea is available to help navigate work-related communications & decision-making challenges.*
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

Well-being:

• The Employee Assistance Program — with counselors — is available for non-work-related challenges.*
• Subscription to Calm – sleep and meditation app.*
• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
• We facilitate sports, yoga, and meditation opportunities for each other.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.*

Compensation:

• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
• Everyone gets to participate in the company’s success through the company performance bonus.*
• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
• We reward & celebrate work anniversaries — Bloomversaries!*

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Excited? Join us and transform the future of commerce experiences!

If this position doesn’t suit you, but you know someone who might be a great fit, share it – we will be very grateful!

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.