Senior Application Support Analyst – Finance – Remote

Job Details

Description

Description

Who We Are

WPS Health Solutions is a leading not-for-profit health insurer and federal government contractor headquartered in Wisconsin. WPS offers health insurance plans for individuals, families, seniors, and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS Health Solutions has been making health care easier for the people we serve for more than 75 years. Proud to be military and veteran ready. 

Culture Drives Our Success

WPS’ Culture is where the great work and innovations of our people are seen, fueled, and rewarded. We accomplish this by creating an inclusive and empowering employee experience. We recognize the benefits of Diversity, Equity, and Inclusion as an investment in our workforce—both current and future—to effectively seek, leverage, and include diverse perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities.

We are proud of the recognition we have received from local and national organization regarding our culture and workplace: WPS Newsroom – Awards and Recognition

Role Snapshot

Our Senior Application Support Analyst maintains support, data integrity, ad hoc reporting, and other daily operations of the organization’s financial and accounting applications. This role is on the financial systems team and will assist with maintaining and expanding system capabilities, improving processes, and transforming the way finance leverages technology.

• System Platform Management: Manages financial system applications such as Deltek Costpoint, Time and Expense, Workday Adaptive Planning, and Cognos. Leads configuration and customization of finance systems to align with business requirements and optimize functionality. Oversees security control implementation and maintenance to safeguard financial data and ensure compliance with regulations. Develops and manages interfaces with other systems to facilitate seamless data exchange and integration. Monitors system performance and implements measures to optimize efficiency and minimize downtime. Provides user support for system-related issues.
• Reporting: Fulfills ad hoc requests for creation of new reports and updates to existing reports. Works with IBM Cognos Analytics and Microsoft Power BI. Uses data validation techniques to ensure accuracy and reliability of all reporting.
• Business Analysis: Analyzes business processes and requirements to uncover opportunities for system improvements and automation. Maintains system and process documentation to accurately reflect the current state. Advises finance staff, providing insights into system capabilities and suggesting innovative solutions for business needs. Directs the design, development, and execution of finance system enhancements and upgrades. Collaborates with cross-functional teams to seamlessly integrate finance systems with other business applications. Engages with senior leadership to cultivate positive relationships and align with finance strategy and business needs.

How do I know this opportunity is right for me? If you:

• Possess effective communication skills: You can interpret the needs of our customers and coordinate with Finance, IT, and HR teams. You collaborate well with high-energy teams in a remote work environment. You successfully articulate system concepts to non-technical employees and leadership.
• Consider yourself a “Doer”
• Enjoy building something new: You want to play an active role in evolving financial systems team, collaborating with senior team members and other IT teams.
• Understand how money flows through a business with a high level of key financial processes.
• Are flexible and organized: You naturally adapt to the technology available to you and are able to manage your work effectively and efficiently.
• Love collaboration and building relationships: You communicate openly and honestly with respect for everyone. You enjoy building trust and being part of a team that relies on each other to achieve its goals.

What will I gain from this role?

• Growth within an environment of hardworking, high energy, and engaged individuals with diverse backgrounds and skillsets.
• Experience with various industry applications and platforms like Deltek Costpoint, Workday Adaptive Planning, ServiceNow, and Cognos.
• Experience growing technology capabilities based on business strategy.
• Understanding and contributing to how financial data is used for enterprise growth and decision making.
• Working on a driven and passionate team supporting, and being supported by, the entire organization.
• Working in an environment that serves our Nation’s military, veterans, Guard and Reserves along with their families.
• Working in a continuous performance feedback environment.

Minimum Qualifications

• Bachelor’s Degree in related field or equivalent post high school and/or related work experience.
• 5 or more years of progressive responsibility with Platform Management; administering and configuring financial and accounting systems, such as Deltek Costpoint or other Enterprise ERP systems.
• Experience creating and building workflows and forms.
• Experience creating and building reports while having a clear understanding of Basic Data Base Design.
• Demonstrated experience gathering and documenting technical requirements and translating into actionable project plans.

Preferred Qualifications

• Experience building Web Applications.
• Experience with data integration.
• Strong analytical and problem-solving skills and attention to detail.
• Strong written and oral communication skills.
• Ability to work independently as well as be part of a team.

Salary Range

$100,000 – $125,000

The base pay offered for this position may vary within the posted range based on your job-related knowledge, skills, and experience.

Work Location

We are a remote-first organization and offer remote work in the following approved states:

Arizona, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Jersey, North Carolina, North Dakota, Ohio, South Carolina, South Dakota, Texas, Virginia, Wisconsin

Remote Work Requirements

• High speed cable or fiber internet
• Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection (can be checked at https://speedtest.net)

Benefits 

• Remote
• Performance bonus and/or merit increase opportunities
• 401(k) with dollar-per-dollar match up to 6% of salary (100% vested immediately)
• Competitive paid time off
• Health insurance, dental insurance, and telehealth services start DAY 1
• Employee Resource Groups
• Professional and Leadership Development Programs
• Review additional benefits: (https://www.wpshealthsolutions.com/careers/fulltime_benefits.shtml)

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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