Second Line Support Engineer

Job title:

Second Line Support Engineer

Company

Lotus Bakeries

Job description

Are you ready to work in an international environment where your expertise as an ICT Service Delivery Engineer makes a tangible impact? Join us to take ownership of complex technical challenges and play a key role in delivering IT support on a global scale.Job descriptionOur support desk is the prime contact point for approximately 1.700 users over 4 continents. Our aim is to help our users as fast as possible through remote support, with occasional onsite visits.The support desk manages alle ICT non-applicative incidents and changes. This covers first & second line support and managing third line external partners. Furthermore all changes to the workplace are also executed here.As ICT Service Delivery Engineer:

  • You provide first and second line support to end-users, including dedicated support for hardware and software issues at our headquarters
  • You are responsible for workplace management with a focus on providing and deploying hardware
  • You coordinate technical support for production hardware globally, especially for (label) printing and scanning systems for the different sites.
  • You manage and implement complex changes to systems, including working with Intune
  • You participate in projects related to workplace management and production hardware optimization.

ProfileDo you recognize yourself in this profile? Then we look forward to meeting you!

  • You have an academic background in IT and at least 5 years of experience in IT Infrastructure.
  • You have strong knowledge of Intune for device management and are familiar with Cloud connectivity solutions.
  • You find it easy to absorb and transfer knowledge and have a natural drive to continuously improve processes and ways of working.
  • Fluency in Dutch & English. French would be an added bonus.

“Each day holds new and exciting challenges that drive me to continuously improve my knowledge and skillset. It’s a nice feeling knowing when you leave work, you’re still hungry for more…”Lowiese De RammelaereGroup Reporting Manager

Expected salary

Location

België

Job date

Thu, 10 Apr 2025 00:37:54 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsnear.net) you saw this job posting.

AddThis Website Tools
Share

Bookkeeper – Accounting Compliance and Finance Managed Services (Associate)

Job title: Bookkeeper - Accounting Compliance and Finance Managed Services (Associate) Company PwC Job description…

14 minutes ago

Multilingual Customer Service Specialist – Italian/English (& German/French)

Job title: Multilingual Customer Service Specialist - Italian/English (& German/French) Company StockX Job description Help…

25 minutes ago

Internal Sales Executive

Job title: Internal Sales Executive Company Pertemps Job description Job DescriptionInternal Sales Executive - Permanent…

1 hour ago

Project Manager

Job title: Project Manager Company European Dynamics Job description We currently have a vacancy for…

1 hour ago

Global Trade Compliance Analyst

Job title: Global Trade Compliance Analyst Company PE Global Job description in their development. Help…

1 hour ago

Clinical Nurse Manager

Job title: Clinical Nurse Manager Company NHS Job description Role SummaryThe overall job purpose of…

3 hours ago
For Apply Button. Please use Non-Amp Version