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Description:
About Hyatt
At Hyatt we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences . With over 590 properties around the world, our brands include: Andaz, Grand Hyatt, Park Hyatt, Hyatt Regency, HYATT, Hyatt Centric, Hyatt Place, Hyatt House Hyatt Ziva, and Hyatt Zilara
The Role
You will join an energetic and passionate Sales team who are responsible to focus on relationship building, successful conversion and co-ordination of successful events and groups for existing clients and keen focus to
generate future business from existing and potential aquisition clients. Please be aware that this is a parental leave cover role – for 12 months.
Day to Day
Conducting qualifying communications, written and verbal
Actively follow up on proposals
Issuing contracts for secured bookings and following up deposits
Maintaining comprehensive, accurate and systematic file notes in Delphi
To present benefit focused site inspections and follow up communications
Supply contract to clients, and follow up as needed to secure a signed contract and deposit
Negotiate contract Terms and Conditions to meet client requirements
To monitor business leads and maintain timely follow up with a goal to confirm existing leads.
Actively pursue market intelligence and potential business on an ongoing basis for revenue development.
To maintain Envision system, trace and then prospect both previous clients and potential clients to secure bookings for future events
What we are looking for?
Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management
Previous experience within a five-star hotel or deluxe meeting venue
Extensive knowledge of event service operations
Ability to build and maintain positive relationship with internal and external customer
Computer skills in MS Office and outlook essential, Opera/Envision EMS/RESERVE are desired
Previous reservation/Front Office experience would be advantageous
MUST have an unrestricted working visa for Australia.
Qualifications:
Culture
At Grand Hyatt Melbourne, we embody our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values of Fun, Creativity, Respect, Empathy, Integrity, and Humility at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. Everything that we do for our guests is mirrored in what we do for our most important asset – YOU!
Benefits
With enriching work comes amazing rewards! Just some of our associate benefits include:
Discounted meals in our trendy associate restaurant
Complimentary accommodation at selected Hyatt properties worldwide (Full Time and Part Time only)
Discounted accommodation rates for associates as well as friends and family
Food and Beverage discounts at Australian-based Hyatt properties
Fully laundered uniforms
Learning & Development opportunities
Discounted Gym Membership at our City Club
How to Apply?
Please click the Apply Now button. Don’t forget to include a cover letter and let us know “why you’re passionate about joining our team”.
Primary Location: AU-VI-Melbourne
Organization: Grand Hyatt Melbourne
Job Level: Full-time
Job: Catering/Event Planning
Req ID: MEL003058
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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