Sales and Operations Administrator

Job title:

Sales and Operations Administrator

Company

Robinson Services

Job description

As the Sales and Operations Administrator, you’ll play a pivotal role in driving business success, blending your administrative skills with a passion for sales. You will drive key sales initiatives by reaching out to both existing and potential customers, while simultaneously providing exceptional operational support. This dynamic role offers the opportunity to collaborate with multiple teams, ensuring smooth operations and exceptional customer service, while also playing a critical role in growing the business through proactive sales efforts. It’s a unique opportunity to influence both the front line and behind the scenes of a growing company.Key Responsibilities

• Sales and Customer Engagement

• Conduct outbound sales calls to both existing and potential customers to drive consumable sales and create new business opportunities.
• Collaborate with management and field sales teams to up-sell and cross-sell products, delivering excellent customer care
• Use effective sales techniques to convert calls into sales and provide first-class service. Ensure customer details are maintained accurately in the CRM system.
• Prepare and process orders, arranging for shipment and delivery.
• Maintain product knowledge and promote value-added services to customers
• Generate daily, weekly, and periodic sales performance reports as required.

• Operations Support

• Provide critical support to the Operations Team.
• Maintain accurate and up-to-date records, including invoicing and task tracking for the Operations Team.
• Prepare and compile weekly reports, ensuring all information is communicated effectively across teams
• Assist the Credit Control Team and support with various operational matters, including liaising with clients and suppliers.
• Handle incoming calls and emails, offering advice, escalating where necessary, and ensuring excellent customer service.
• Adhere to all company policies, ensuring security of information and compliance with professional standards

• Assist with general administrative duties to ensure smooth daily operations.
• Operations Support

Required Skills

• Strong customer focus and excellent communication skills (written and verbal).
• Proficient in Microsoft Office and CRM systems, with strong attention to detail.
• Ability to meet deadlines while balancing both sales and administrative tasks.
• Experience in telesales, negotiation, and customer relationship management.
• Outgoing personality with a professional telephone manner.
• Ability to work both independently and as part of a team.
• Problem-solving skills and a strong ability to prioritise tasks.
• 1 year of experience in a similar role is preferred but not essential.

Key Benefits

• Competitive rates of pay.
• Outstanding learning, development and career opportunities within our expanding business
• Company Mobile phone
• Company Laptop
• Free onsite parking
• Employee discounts over a wide range of brands, service, hotels etc

About YouAbout UsBidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.

Expected salary

Location

United Kingdom – Ireland

Job date

Thu, 16 Jan 2025 08:58:31 GMT

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