Sales Administration, Customer Service

Job title:

Sales Administration, Customer Service

Company

Tate

Job description

Tate, a world-class global data centre interiors design engineering and manufacturing business, operating within the safeguard of the Kingspan Group PLC valued at over €8 Billion, is currently searching for a dynamic Sales Administrator to join our supportive and dynamic team. If you thrive in a fast-paced environment, love to problem solve, excel at multitasking, and want to be part of a collaborative team, this might be the role for you.This role is office-based, Monday to Friday in Ballyfermot within our bustling head office. We have off-site parking, and we are a 15-minute stroll to the LUAS stop.SOME INSIGHTS INTO TATEFor over 60 years Tate has been an industry-leading global provider of innovative next-generation solutions for raised access floors, structural ceilings, and Data Centre containment. We continue to develop innovative products for use in commercial buildings, data centres and large retail premises and today we offer a full specification and consulting service. Our business in Europe is growing and it’s an exciting time to help shape our future direction.Our experienced team is expanding, and we are excited about our fresh, dynamic, and inclusive team of experts working collaboratively on projects, as we continue to stay ahead of the Data Centre revolution. We continue to invest heavily in the best available manufacturing tools and equipment needed to adhere to Tate’s world-class standards. Our business remains committed to developing lower carbon, sustainable solutions, in keeping with our 10-year Planet Passionate sustainability strategy. We are excited to potentially welcome you as part of our team. Together, let’s shape the future of data centre infrastructure with innovation, excellence, and a passion for sustainable growth.At Tate, you can expect the stability and growth of a long-established multinational coupled with the speed and dynamism of a fast-paced growing company. The perfect balance!THE SALES ADMINISTRATOR ROLEThis role will require strong problem-solving skills, excellent communication abilities, and expertise in coordinating activities using SAP. The successful candidate will play a crucial role in ensuring smooth customer interactions, addressing issues promptly, and maintaining effective coordination within the manufacturing process. This role requires a high degree of internal liaison with departments to ensure stock availability, meeting delivery dates and working with our finance team to ensure compliance. You will also be responsible for:

• End to end customer management, demonstrating initiative and ownership to yield the best possible results.
• Processing leads and sales quotes, generating orders and accurate input into SAP.
• Acting as the point of contact for customer enquiries, orders, and concerns related to manufacturing products.
• Supporting the internal sales team across Europe with technical support as needed.

THE PERSON WE ARE LOOKING FOR:For this role we are looking for a team player with a high level of initiative, problem-solving and end-to-end customer excellence. At Tate, we have grown significantly over the past number of years, we are constantly striving for excellence, innovating, and finding ways to do things better. So, if you love to adapt to change and constantly strive to be better than your best, this might just be the ideal company and role for you. You will also have:

• Solid and stable experience in a customer service / customer-centric role that involves a high level of initiative, problem solving and coordination. Manufacturing/Data Centre experience preferred but not prerequisite.
• Experience with SAP (or similar ERP system), EXCEL and forecasting
• Impeccable communication skills, both written and verbal with the ability to navigate complex customer and stakeholder conversations
• A passion for collaboration; a highly collaborative, team player within both the direct team and organisation

BENEFITS OF WORKING FOR TATEWorking with a thriving and growing orginisation that offers clear progression opportunities can be incredibly rewarding. Here are some candidate benefits that highlight the advantages of such an environment:

• Career Scope and Advancement: As we continue to grow (Ireland, Australia, Canada, and the USA) new positions and opportunities are available, offering some accelerated careers (locally and globally) for the right person.
• Skills Development: With the fast-paced nature of our business and high degree of collaboration, your new role is diverse and multifaceted – making you a more versatile employee with a broadened skill set.
• Mentorship and development: At Tate we don’t believe in hierarchy, we work together as one team for one common goal. You will have access and exposure to our senior leaders and experts for learning in your role, and additionally mentorship for the future.
• Culture: We have a great team culture, highly collaborative, supportive and social. Together we innovate, collaborate and work together to provide excellence.

Please apply today to be considered for this exciting role.Tate is an equal-opportunity employer. We encourage applications from candidates of all backgrounds and experiences.Join us in our mission to make a difference through exceptional solutions.

Expected salary

Location

Dublin

Job date

Thu, 17 Oct 2024 22:45:23 GMT

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