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As the Remote Service Leader for Northern Europe, you’ll provide remote support to internal and external customers using applicable technology and remote tools, act as the Technical and Remote focal point for Magnetic Resonance Imaging (MRI) Modality within the region, for all major modality initiatives within New Product Introduction (NPI).
You’ll also utilise all tools available to help drive Remote Fix Rate (RFR) and First Call Resolution (FCR), proactively support customer service / satisfaction initiatives within the Region, provide technical support to Zone Service Managers, Field Service Engineers, and the Sales Force throughout the region and develop the technical expertise of field service engineers.
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.
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Relocation Assistance Provided: No
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