Remote Outbound Call Center Representative

Job title:

Remote Outbound Call Center Representative

Company

Luxury Bath Technologies

Job description

Luxury Bath
info@luxurybathpro.com
(504) 456-5858Outbound Call Center Representative – hourly pay plus uncapped
commissionsFull-time and Part-time
No Degree Mentioned
Health insurance
Dental insuranceQualifications

  • A minimum of 1 year’s call center experience or 2+ years of general work experience is mandatory.
  • Candidates with previous high volume outbound call center experience in a metrics-centric environment

handling auto-dialer and scripts are given preference.

  • An enthusiasm for working in a results-focused outbound call center milieu.
  • Convincing yet courteous demeanor while managing customer objections and issues.
  • Effective communication skills characterized by a friendly and conversational tone.
  • Strict adherence to daily schedule including timely start, breaks, lunch, and end times.
  • Strong technical acumen and the proficiency to simultaneously manage multiple systems while making

calls.

  • Fluency in English
  • To qualify for remote or hybrid position, you must have reliable internet service with a verified minimum of

10MB upload/download availability in your home.

  • To qualify for remote or hybrid position, you must have the following equipment: keyboard, monitor and

computer. Company provides headset. You are to provide your own workspace, furniture and ensure a
quiet workspace.

  • A clear background check is a prerequisite for this role.

Benefits

  • Begin with hourly pay plus uncapped monthly commissions: based on experience.
  • Full time (Monday-Friday, 8AM-4:30PM)
  • Part time Flexible hours
  • We offer highly competitive benefits.
  • Medical, Dental and Vision plans, with coverage starting from the first of each month after 90 days of your

starting date

  • Pay is bi-weekly and includes monthly potential bonuses from commissions.

Responsibilities

  • Your responsibility will be to connect with customers through our CRM, schedule and confirm appointments.
  • Achieve a minimum of 300 calls per day and the ability to set 5 to 7 appointments per day.
  • Consistently demonstrate impeccable customer service and customer satisfaction.
  • Effectively communicate appointment expectations, respond to objections tactfully and professionally
  • Display a positive, professional, and energetic demeanor towards customers and co-workers.
  • Meet daily performance expectations set by the department head.
  • Negotiation skills in setting times and dates for appointments.
  • Immediately escalate any member complaints to your manager.
  • Participate occasionally in one-on-one coaching sessions.

Powered by JazzHR

Expected salary

Location

Bath

Job date

Sat, 07 Sep 2024 03:41:33 GMT

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