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What you will do
Under general direction, creates custom reporting for our Strategic level customers based on their specific requirements. Acquires and interprets data to support custom offerings clients. Provides recommendations for improved site operation. Troubleshoots mechanical, and various building automation alarms from a remote center. Follows protocols to escalate alarm events to appropriate dispatch or emergency resource. Ensures high levels of customer satisfaction throughout interactions with the customer. Interfaces with the Remote Operations Technology Team and various customer personnel to ensure technology infrastructure is in alignment with contractual commitments.
Why is this an exciting time to be part of this team?
Become a member of a rapidly expanding department with great advancement opportunities. We offer a highly competitive compensation and benefits plan including medical, dental, prescription coverage, flexible spending accounts, paid life insurance, matching 401(k), ongoing training, tuition reimbursement and more. And because we’re part of Johnson Controls, we can prepare you for a career on a global scale.
How you will do it
What we look for
Skills:
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
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