Remote Medical Benefit Verification Specialist

Job Description

As a Remote Benefit Verification Specialist- Pre Registration at Community Health Systems – Shared Services Center, you’ll play a vital role in supporting our purpose to help people get well and live healthier by providing safe, quality healthcare, and building enduring relationships with our patients, and providing value for the people and communities we serve. Our team members enjoy a robust benefits package including health insurance, flexible scheduling, 401k and student loan repayment programs. The Remote Benefit Verification Specialist- Pre Registration position is remote and full time, which is 40 hours per week. Orientation is Monday through Friday, 8:00am – 4:30pm CST for approximately one week. After orientation, the training hours are Monday through Friday, 8:30am – 5:00pm CST for approximately four weeks. After training, your normal working hours will be Monday through Friday, 9:30am – 6:00pm CST. 

Required Experience:

• 1 year of experience in healthcare revenue cycle or business office including basic knowledge of CPT, HCPCS, ICD-10, and medical terminology.

Preferred Experience:

• 2 years of experience in healthcare revenue cycle or business office including basic knowledge of CPT, HCPCS, ICD-10, and medical terminology.

Essential Duties and Responsibilities:

• Maintain working knowledge of patient estimate portions via estimation tool and perform outreach to patient prior to the scheduled appointment to verify patient demographics and notify the patient of their patient responsibility. (40%)
• Provide professional, accurate, and timely Pre-Registration functions. Provide a high level of quality of customer service while maintaining effective communication with the patients, physician’s community, and facility representation. (30%)
• Secure acceptable financial arrangements, as applicable. Should acceptable arrangements not be made, effectively communicating with appropriate facility with required information needed to make an informed decision. Accurately process payments within web based application. (10%)
• Document all account activity, including payment information, in the applicable host system timely and thoroughly. (10%)
• Responsible to maintaining performance standards and ensures the department is operating at peak proficiency and that the established goals are consistently met. (10%)
• This is a fully remote opportunity.

We know it’s not just about finding a job. It’s about finding a place where you are respected, valued and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible.

Community Health Systems is one of the nation’s leading healthcare providers. Developing and operating healthcare delivery systems in 40 distinct markets across 15 states, CHS is committed to helping people get well and live healthier. CHS operates 71 acute-care hospitals and more than 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers and ambulatory surgery centers.

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