Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care.
Mosaic has a wide array of benefits to meet each employee’s individual needs. Our benefits were designed by listening to people just like you. Mosaic also offers several perks with a focus on ensuring our employees feel valued, including concierge services, employee lounge, wellness programs, free covered parking, free on-site and virtual health clinics and many more. When paired with compensation and recognition, it is what continues to make us the employer of choice for employees at any stage of their journey.
Candidates residing in the following states will be considered for remote employment: Alabama, Colorado, Florida, Georgia, Idaho, Iowa, Kansas, Kentucky, Minnesota, Missouri, Mississippi, Nebraska, North Carolina, Oklahoma, Texas, Utah, and Virginia. Remote work will not be permitted from any other state at this time.
This position is responsible for intermediate-level support and configuration of assigned applications. The position entails assisting, training, and supporting customers with the operation and administration of systems. This position troubleshoots issues and works with vendors on issue resolution. This position partners with customers to increase understanding of available tools to enhance operational efficiencies. Responsibilities may include creating, documentation, and assisting other Technology teams with issues and problems. This position ensures the services provided contribute to the successful accomplishment of the department and organizational goals. This position possesses the intermediate technical expertise to support specific healthcare applications. This position will cross-train to become proficient in multiple applications.
This position is employed by Mosaic Life Care.
Duties
Demonstrates accountability in delivering the assigned task. Reports project issues and accomplishments to the application manager.
Delivers a work product that meets project requirements defined by the scope and stays within departmental guidelines for application configuration/development.
Analyzes and documents current and future needs and workflows through interviews and gathering data regarding regulatory requirements, operational procedures, and hospital/departmental policies.
Contributes/Takes instructions in team and project meetings. Works closely with team/department members.
Experience with requirement collection, validation, and definition of workflow, design, build, and testing of Epic.
Other duties as assigned
Qualifications
Associate’s Degree with Information Technology, Business Administration, or related field or three or more years of related experience is required.
EPIC certification(s) – current upon hire, as well as EPIC certification(s) – achieve within 120 days of hire. If certification not achieved upon hire must be willing to travel or actively participate in remote training is required.
3+ years experience in IT or clinical business workflow is required, as well as experience supporting clinical, ancillary, or business environments. Application system build experience is preferred.
