Remote Customer Service Representative (Work From Home)

Remote Customer Service Representative (Work From Home)

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Located in McAllen, TX

Salary: $17.00 per hour

Job Title: Remote Call Center Agent – Claims Support (Work From Home)

Location: Fully Remote (U.S.) (MUST be able to come in-person to our office in McAllen, TX to complete registration!)

Position Type: Full-Time, Temporary (Project Duration: 1–6 months)

Compensation: $17/hour

Estimated Start Date: Monday, October 6th (Subject to change, please call for schedules; may include weekends)

Hours of Operation

• Monday – Friday: 9:00 AM – 9:00 PM CST
• Saturday: 10:00 AM – 7:00 PM CST

Schedules will be assigned within these hours of operation.

Program Overview:

Express Employment Professionals McAllen is now hiring for over 50+ Remote Customer Service Representatives to support a large-scale claims assistance program. Candidates will handle inbound calls, support clients with claims processing, and provide professional, empathetic customer service. This project is expected to last 1–6 months.

Key Responsibilities:

• Handle inbound calls regarding total property loss, partial property loss, physical injury, and general claims questions.
• Assist clients with online claims submission; provide Tier 1/Tier 2 support.
• Accurately enter and manage client data in the system.
• Maintain empathy, professionalism, and sensitivity when interacting with clients.
• Complete required background checks.
• Participate in training sessions and follow operational procedures.

Requirements

• MUST be local to Hidalgo County, TX to be able to come in-person to our office located at 504 N. 10th St, Suites B1-B5, McAllen, TX in order to complete registration!
• Must be Bilingual (English/Spanish)
• Strong communication and customer service skills with a focus on empathy.
• Detail-oriented with proficient data entry skills.
• Reliable Windows 11 computer with a working camera; Windows Defender as the only active antivirus.
• Authorized to work in the U.S. and able to pass a background check.
• Previous call center or customer service experience preferred but not required.

If interested, please call our office at and ask to speak with Michelle Rodriguez!

#mcallen

Express Office: McAllen

504 North 10th Street

Suites B1, B2, & B9

McAllen, TX 78501

Email us

Apply Now

Remote Customer Service Representative (Work From Home)

Share

Located in McAllen, TX

Salary: $17.00 per hour

Job Title: Remote Call Center Agent – Claims Support (Work From Home)

Location: Fully Remote (U.S.) (MUST be able to come in-person to our office in McAllen, TX to complete registration!)

Position Type: Full-Time, Temporary (Project Duration: 1–6 months)

Compensation: $17/hour

Estimated Start Date: Monday, October 6th (Subject to change, please call for schedules; may include weekends)

Hours of Operation

• Monday – Friday: 9:00 AM – 9:00 PM CST
• Saturday: 10:00 AM – 7:00 PM CST

Schedules will be assigned within these hours of operation.

Program Overview:

Express Employment Professionals McAllen is now hiring for over 50+ Remote Customer Service Representatives to support a large-scale claims assistance program. Candidates will handle inbound calls, support clients with claims processing, and provide professional, empathetic customer service. This project is expected to last 1–6 months.

Key Responsibilities:

• Handle inbound calls regarding total property loss, partial property loss, physical injury, and general claims questions.
• Assist clients with online claims submission; provide Tier 1/Tier 2 support.
• Accurately enter and manage client data in the system.
• Maintain empathy, professionalism, and sensitivity when interacting with clients.
• Complete required background checks.
• Participate in training sessions and follow operational procedures.

Requirements

• MUST be local to Hidalgo County, TX to be able to come in-person to our office located at 504 N. 10th St, Suites B1-B5, McAllen, TX in order to complete registration!
• Must be Bilingual (English/Spanish)
• Strong communication and customer service skills with a focus on empathy.
• Detail-oriented with proficient data entry skills.
• Reliable Windows 11 computer with a working camera; Windows Defender as the only active antivirus.
• Authorized to work in the U.S. and able to pass a background check.
• Previous call center or customer service experience preferred but not required.

If interested, please call our office at and ask to speak with Michelle Rodriguez!

#mcallen

Express Office: McAllen

504 North 10th Street

Suites B1, B2, & B9

McAllen, TX 78501

Email us

Apply Now

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