Remote Capture Clerk

Overview

The purpose of this job is to balance incoming remote capture POD runs from the branches and other locations using the remote capture system.

• This position reports 100% in the office at our Downtown Corporate Office in Jackson, MS.

Responsibilities

• Keying and balancing POD runs on the remote capture system.
• Perfect data to completion of image runs for posting purposes.
• Keeping notes on POD run problems for branch phone calls.
• Making phone calls to branches for rescanning of items.
• Monitor incoming work, so workflow is maintained throughout the day.
• Perform additional duties as assigned.

Qualifications

• High School education
• 1 year of customer service experience
• Knowledge of balancing process
• General knowledge of debits and credits
• General knowledge of Micr fields
• General knowledge of teller documents and the proof function
• Good communication skills (via phone and in person)
• Good 10 key skills (testing required) (5000 Key Stokes with less than 20% error rate)
• Ability to perform independently in a production environment, with little direct supervision
• Ability to perform word processing and basic spreadsheet functions
• 1 year teller, remote capture, or proof experience preferred

Trustmark is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, genetic information, pregnancy, national origin, protected veteran or disability status, and any other status protected by law. Upon request, reasonable accommodations will be made for all qualified individuals with disabilities. If you need accommodation for any part of the application process because of a medical condition or disability please send an email to careers@trustmark.com or call 866-213-1418 to let us know the nature of your request.

Equal Opportunity Employer/Females/Minorities/Individuals with Disabilities/Protected Veterans

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