Receptionist – Park Club Health & Day Spa in MELBOURNE, Australia

Description:

Care Connects Us

At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences, and trips into journeys.

Join a team that is making travel more human, connected, and sustainable. Here, everyone’s role matters, and your individuality is celebrated.

About Park Hyatt Melbourne:

Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalised service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.

Benefits of working with us:

• Leading global hotel brand with career advancement opportunities

• Complimentary and discounted accommodation at more than 1000 Hyatt properties worldwide for you and your loved ones.

• Complimentary duty meals whilst on shift

• Discounted food & beverage and park club health & day spa treatments

• Discounted onsite car parking

• Employee assistance program – benefit from free, immediate and confidential support for any work, health or life concern

• Generous paid time off and holiday policies including paid parental leave and wellbeing leave

• 10% discount with NIB Health insurance

About the Role

As the Receptionist for Client Services – Park Club Health & Day Spa, you will be responsible for the efficient running of the Park Club’s reception area. You will provide excellent and consistent service to our guests and customers, ensuring efficiency and tranquility.

Some of the responsibilities include

• Greet all guests in a welcoming and helpful manner

• Provide warm and courteous services via telephone, email and face-to-face

• Liaise with all other therapists, departments and staff to ensure a harmonious and peaceful environment

• Be familiar with the operation of the cash register balancing, opening/closing procedures and ordering of stock

• Make appointments for services and programs as required and ensure the guests are directed to the correct area for their appointment

• Carry out reception and administration duties as required

Qualifications:

• Previous experience in a five-star hotel spa or similar experience within a spa environment

• A commitment to health and wellbeing

• Strong attention to detail, exceptional organisational and time management skills

• Excellent interpersonal and communication skills

• Administration experience

• The flexibility to work a combination of shifts including weekends and public holidays

Join us at Hyatt and make travel more human. Apply today and start your journey with a team that values Empathy, Integrity, Respect, Experimentation, Wellbeing and Inclusion. With Hyatt, you’ll discover a career you didn’t know existed.

Primary Location: AU-VI-Melbourne

Organization: Park Hyatt Melbourne

Job Level: Part-time

Job: Spa Fitness and Wellness

Req ID: MEL003094

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.