Main PurposeTo provide a first-class reception service to all guests, while maintaining the overall appearance of the Front of House.Main Duties
Maintain the overall appearance of the Front of House ensuring a clean and professional workspace
Answer main office phone line and directing calls as required in a prompt and professional manner
PAC access control – Ensuring all new staff are issued with staff access passes Issue security passes to employees, following the correct registration and security procedures
Recording and handing out day passes to visitors – ensure guests are signed in and hosts have been notified
Change temperature across the office as and when required via BMS – landlords system –
Audit Un-accompanied guest passes twice a week
Arrange milk deliveries on a weekly basis
Order and replenish stationery in the post room
Receipt and distribution of incoming mail
Acting as overall administrator for Condeco room booking system
Order stationery and sundries including business cards, headed paper, printer paper and toner
Action POs when required
Maintain incident log and Wellness room keys
Book couriers for Group employees when necessary
Oversee housekeeper to assist with delivery of items and organisation within office rooms
Special Working Conditions
Required to be present in office 5 days a week (25 hours per week)
Company Responsibilities
To comply with all Be Safe policies and support new initiatives
Replenish all first aid boxes
Advise safety information to external visitors and FirstGroup employees that are not based at The Point
Give new employees tour of 8th floor
Skills, Experience and Qualifications
Customer service skills
Ability to work well with others
To be thorough and pay attention to detail
Administration skills
Patience and the ability to remain calm in stressful situations
The ability to accept criticism and work well under pressure
Sensitivity and understanding
Excellent verbal communication skills
To be able to use a computer and the main software packages competently
Performance Measures
Time management
Responding to emails and queries in a timely manner
Professionalism when greeting visitors and speaking with colleagues
Expected salary
Location
London
Job date
Sat, 03 Aug 2024 02:59:51 GMT
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