Receptionist

Job title:

Receptionist

Company

FirstGroup

Job description

Main PurposeTo provide a first-class reception service to all guests, while maintaining the overall appearance of the Front of House.Main Duties

• Maintain the overall appearance of the Front of House ensuring a clean and professional workspace
• Answer main office phone line and directing calls as required in a prompt and professional manner
• PAC access control – Ensuring all new staff are issued with staff access passes Issue security passes to employees, following the correct registration and security procedures
• Recording and handing out day passes to visitors – ensure guests are signed in and hosts have been notified
• Change temperature across the office as and when required via BMS – landlords system –
• Audit Un-accompanied guest passes twice a week
• Arrange milk deliveries on a weekly basis
• Order and replenish stationery in the post room
• Receipt and distribution of incoming mail
• Acting as overall administrator for Condeco room booking system
• Order stationery and sundries including business cards, headed paper, printer paper and toner
• Action POs when required
• Maintain incident log and Wellness room keys
• Book couriers for Group employees when necessary
• Oversee housekeeper to assist with delivery of items and organisation within office rooms

Special Working Conditions

• Required to be present in office 5 days a week (25 hours per week)

Company Responsibilities

• To comply with all Be Safe policies and support new initiatives
• Replenish all first aid boxes
• Advise safety information to external visitors and FirstGroup employees that are not based at The Point
• Give new employees tour of 8th floor

Skills, Experience and Qualifications

• Customer service skills
• Ability to work well with others
• To be thorough and pay attention to detail
• Administration skills
• Patience and the ability to remain calm in stressful situations
• The ability to accept criticism and work well under pressure
• Sensitivity and understanding
• Excellent verbal communication skills
• To be able to use a computer and the main software packages competently

Performance Measures

• Time management
• Responding to emails and queries in a timely manner
• Professionalism when greeting visitors and speaking with colleagues

Expected salary

Location

London

Job date

Sat, 03 Aug 2024 02:59:51 GMT

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