Project Coordinator at Argos Multilingual

Project Coordinator (Remote)

At Argos Multilingual, our project management teams are the backbone of our company – they make everything else we do possible. As a Project Coordinator, you will plan, organize, and execute projects through each stage in accordance with client specifications as well as budgetary and scheduling requirements. It’s a chance to make yourself indispensable to a company that has ambitious plans for growth, while enjoying a flexible and empowering work environment.
In your role as Project Coordinator (Remote), you are responsible for:

Project management

· Take full responsibility for all work that you manage, whether that is part of a full project or a project task allocated to you by a colleague.

· Produce quotes using quoting guidelines.

· Coordinate the internal and external project team members from booking the most appropriate people; supply them with all the necessary project information. Monitor their progress, maintaining communication, resolving their queries, and helping to keep them on track.

· Assign tasks to the appropriate suppliers (linguists, external DTP specialists, etc.) in the relevant tools/platforms.

· Assign appropriate tasks to colleagues in other departments (DTP, Engineering, etc.).

· Provide appropriate hand-off instructions for suppliers (linguists, DTP specialists, engineers, etc.).

· Create and maintain appropriate project planning and scheduling.

· Monitor deadlines and follow up with suppliers (linguists, DTP specialists, engineers, etc.) to ensure they are met.

· Handle queries during the project.

· Ensure all project administration is effectuated in real-time and all systems kept up to date.

· Terminology management – follow the agreed processes, ensuring the correct creation, management, and archiving of terminology for all relevant projects.

· Ensure the quality strategy is adhered to by executing the quality plan.

· Complete pre-delivery QA checks.

· Ensure projects are delivered within the agreed timelines by effectively planning the project, liaise with your direct manager to put any contingencies in place.

· Ensure all projects and tasks are ready for invoicing at the appropriate time.

· Handle client-review edits and feedback.

Client management

· Take the appropriate steps to ensure client satisfaction and repeat business.

· Keep the client informed of progress and project issues as appropriate.

· Complete the task assigned from more senior colleagues.

People management

· Participate in the onboarding process for a new team member that joins your team.

Processes

· Understand the company’s processes and procedures and adhere to them.

· Ensure that all client-, supplier-, and project data are kept up-to-date and stored in the correct place.

· Use the company’s project management system and translation tools to enhance quality and productivity.

Quality

· Make sure that the quality of deliverables is in line with or above the set clients’ expectations and conforming to the agreed quality program.

· Liaise with your direct manager for any doubts you may have and will take full responsibility to immediately escalate any issues that arise on your project.

· Proactively contribute ideas and suggestions to further enhance any quality processes.

Supply chain

· Follow the correct procedures for using the supplier database.

· Ensure that it is kept up-to-date with relevant supplier information.

Qualifications

Education, skills, and experience

· Minimum degree-level education.

· At least 2 years’ experience in a fast-paced, administration work environment.

· Excellent organizational skills, detail-oriented, and a positive, proactive mindset to problem-solving.

· Proven ability to multi-task, prioritize and lead others in a fast-paced work environment.

· Good people and interpersonal skills.

· Strong computer skills, experience in Office 365 and other Microsoft applications.

· Previous experience in translation, CAT tools, and localization is advantageous.

· Superior written and communication English skills.

· Must be able to effectively communicate with internal senior management levels.