Program Manager in Remote, Australia

Application closing date: Friday, 26 July 2024 • 11:59pm, Canberra time

Estimated start date: Monday, 02 September 2024

Location of work: ACT

Working arrangements: It is the AEC’s preference that this role be performed from the National Office, Canberra

Length of contract: ASAP until 30 June 2025

Contract extensions: 1x 12 months

Security clearance: Must be able to obtain Baseline

Rates: $100 – $130 per hour (inc. super)

The Indigo Program is a large-scale transformation program to modernise business capabilities and replace core election ICT systems with a citizen- centric, agile technology platform. The Program will transform the AEC’s delivery of electoral services and ensure ongoing integrity of the electoral system. Tranche 2 comprises a variety of work packages with a focus on business process re-engineering, data management, legislative compliance and replacing aging systems. This role would report into the Enterprise Transformation Branch.

The Program Manager will support a complex program in the development, planning and management of their technical and operational transition strategy. This piece is a key dependency that will inform the release and decommissioning strategy. The role will work closely with diverse stakeholders and be expected to engage and collaborate broadly to formulate an approach that mitigates risk and demonstrates a commitment to delivery. The Program Manager will be supported by a small team, with a focus on understanding the technical constraints and dependencies for transition and ensuring that business needs are understood and factored into the strategy.

The Program Manager will be responsible for, but not limited, to:

• Develop a transition strategy for the deployment, release and transition of solutions, that are being delivered in an Agile delivery environment.

• Cultivate and maintain strategic relationships with the business and colleagues within a large IT focused program environment.

• Be responsive to changing business requirements and ensure the program delivers value aligned to business needs, acknowledging technical dependencies.

• Lead and facilitate the planning and implementation of the assigned program/project deliverables through reasonable consultation and collaboration.

• Manage allocated program resources to execute deliverables to ensure all program requirements are met.

• Execute the program through the effective identification and resolution of issues, management of identified and emerging risks, and understanding of required business outcomes and system dependencies.

• Communicate effectively with colleagues and Agency Executive to highlight program and project successes, risk factors and provide solutions as required.

• Oversee, drive and engage in the coordination of day-to-day activities in alignment with the program scope and deliverables.

• Lead, support, mentor and enable program/project staff in their professional development within the program/project context.

• Deliver the program/project in line with the AEC’s methodologies.

• Work with the Program Office to develop reporting templates and cadence to ensure the effective communication of program/project status and allow for early risk management as required.

• Define and drive the program/project schedule in consultation with AEC executive, Program leadership, and program/project management colleagues.

• Perform additional duties or assume responsibility of functions as directed from time to time, including delivering professional briefs,

reports and presentations.

Key Personnel Experience (Mandatory Criteria)

• Proven leadership experience in Agile delivery with the ability to communicate effectively and all levels of Government.

• Experience developing transition strategies, implementing complex program outcomes that are IT focused.

• Experience working with release management, solution architects, and Agile delivery teams.

• Strong understanding of the Software Development Lifecycle, release management and test processes to take a solution from design to release.

• Proven experience applying Agile methodologies within a government, IT focused, setting.

• Demonstrated experience in a government setting delivering projects within a modernisation or transformation program of work.

• Previous experience in defining and managing key performance indicators within program/project teams and delivering successful programs with multiple stakeholders.

• Experience in delivering high quality written communication including Executive briefings at SES levels.

• Experience and willingness to work within a multidisciplinary team that places a core emphasis on culture and is highly collaborative.

Key Personnel Experience (Desirable Criteria)

• Strong experience with project methodologies and tools specifically DevOps and MS Project or other industry standards. Tertiary and/or Professional Qualifications within the Project Management, Business Management or Public Administration sectors.

• Agile or scrum certification.

HOW TO APPLY

Please update your CV to reflect your suitability to this role and provide a 1-page (maximum of 500 words) summary of your skills and previous experience to reflect the Mandatory and Desirable Key Personnel Experience.