Product Manager, Logistics

Overview

As a remote co-located team, we’re inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.

We’re one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.

Role

• As a Product Manager on the Logistics team, you will shape the systems and experiences that power how anything gets shipped on Whatnot. This team sits at the center of the platform, and is critical to the success of every single order on Whatnot. Your work will directly impact seller success, buyer trust, and the economics of our marketplace.
• Ensure that anything can be sold and fulfilled on Whatnot. Identify shipping options that unlock new categories, countries, and seller segments across our global marketplace.
• Accomplish best-in-class shipping reliability as measured by on-time scan rates and fulfillment standards by building tools and systems that enable sellers to ship quickly and consistently.
• Improve shipping affordability and transparency by designing pricing, bundling, and carrier solutions that are simple, competitive, and easy to understand.
• Drive sustainable logistics economics by building scalable infrastructure, data systems, and user experiences that balance buyer experience, seller needs, and business outcomes.
• You will partner closely with Engineering, Design, Data Science, Operations, and external partners to deliver both user-facing experiences and the underlying platform that supports logistics across Whatnot.

We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our San Francisco, Seattle, Los Angeles, or New York City hubs.

You

People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they’re building. They care more about outcomes than credit and stay close to the product and the people using it.

As our next Product Manager, Logistics you should have:

• 7+ years of product management experience, with a track record of owning product strategy, roadmap, and execution while balancing short and long-term goals.
• Strong product judgment with the ability to balance buyer experience, seller needs, and business economics
• Experience building or scaling complex systems that combine user experience with underlying platform or infrastructure
• A data-driven mindset with experience defining metrics, running experiments, and using insights to drive decisions
• Ability to operate across ambiguity, identify high-leverage opportunities, and drive execution across multiple teams
• Excellent cross-functional collaboration skills, with experience partnering closely with Engineering, Design, and Operations

Nice to Have

• Experience with shipping, fulfillment, or multi-sided marketplaces with logistics components
• Experience in a marketplace, logistics, or systems-heavy environment

Benefits

• Generous Holiday and Time off Policy
• Health Insurance options including Medical, Dental, Vision
• Work From Home Support
  • Home office setup allowance
  • Monthly allowance for cell phone and internet
• Care benefits
  • Monthly allowance for wellness
  • Annual allowance towards Childcare
  • Lifetime benefit for family planning, such as adoption or fertility expenses
• Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
• Monthly allowance to dogfood the app
  • All Whatnauts are expected to develop a deep understanding of our product. We’re passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
• Parental Leave
  • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.